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Program Director - GB Scottsdale

gbarizona (bamboohr) · Scottsdale, Arizona, United States

Executive LevelExternal listingfull-time29 days ago

About The Role

Gracie Barra is actively seeking a passionate Jiu-Jitsu Program Director who would be excited to join the staff at our GB Scottsdale, AZ school

We are seeking an experienced and passionate Jiu-Jitsu Program Director to join our team. Responsibilities include curriculum development, class scheduling, instructor coordination, and program growth. The ideal candidate has a strong background in Jiu-Jitsu instruction and program management and is dedicated to creating a positive and thriving learning environment. Join us in shaping the future of our Jiu-Jitsu community.

The Program Director should be approachable, engaging, and enthusiastic about Brazilian Jiu-Jitsu, creating a bridge between the students and the BJJ training experience.

Join our dynamic team and become an integral part of our mission to empower individuals through the art of Brazilian Jiu-Jitsu. If you are a dedicated Jiu-Jitsu practitioner with a passion for directing and helping others reach their full potential, we would love to hear from you.

  • Position Type: Part-time/Full-time
  • Skills
  • Required
  • Sales
  • Time Management
  • Task Management
  • Communications
  • Club Management System Knowledge
  • Event Management
  • Inventory management
  • Organization
  • Phone Skills
  • Must possess excellent customer service skills;
  • Ability to relate well to children, to communicate effectively, build rapport, and maintain positive relations with members staff, and & leadership;
  • Enthusiasm, high energy and exceptional human relations and motivational skills;
  • Ability to work effectively with people of different backgrounds, abilities, opinions, and perceptions;
  • Should possess effective budgetary and programmatic experience;
  • Ability to speak effectively before groups of members, participants, volunteers or employees;
  • Ability to attract, maintain, lead and motivate quality staff and volunteer leadership.
  • Tasks and Processes
  • The Program Director is responsible for bringing in potential students, enrolling them, and maintaining relationships with students and parents in the school.
  • Answer the School's Phone, Email, Facebook Messages and any other inbound point of contact with clients
  • Manage Appointments
  • Enroll Students
  • Inventory Management/Sales of products in Pro shop
  • Ensures the effectiveness of the new students enrollment system
  • Develops the internal communication strategy, along with the instructor and the marketing department, and keeps the students updated and informed about the school, its operations and activities
  • Assists the Instructor in developing the absentee student strategy for the month
  • Develops the delinquent student strategy for the month together with the billing department
  • Assists the instructor in developing the seasonal Gracie Barra school event calendar together with the Instructor and the marketing department
  • Assists the Head Instructor with updating the schedule for the Gracie Barra school
  • Presents the program to the prospective student
  • Executes or supervises the new student enrollment procedures
  • Ensures the accuracy of the data on the club management system
  • Prepare Attendance Cards
  • Deals with cancellation requests, leading the canceling student not to cancel the agreement
  • Supports the accounts receivable assistant on the development of the delinquent account strategy for the month
  • Inputs and/or changes information on the billing system
  • Address any possible student complaints and recommendations
  • Ensures that the walk-in prospects are well received and offered an opportunity to schedule an introductory lesson
  • Ensures that the phone is being answered quickly during business hours in a polite, objective, and exciting manner & prospects are scheduled for intro classes
  • Schedules/confirms the introductory lesson appointment
  • Follows up with introductory lesson no-shows and pending enrollment
  • Prepares the designated reports and gives it to the supervisor
  • Working Tools
  • Telegram
  • Canva
  • Google Apps
  • Monday
  • Slack
  • WhatsApp
  • Telegram
  • Zoom
  • Social Media Tools
  • Clubready
  • Work Schedule¹
  • -
  • -
  • Monday - Friday
  • 9:00 am to 12:00² pm | 4:00 pm to 9:00 pm
  • Saturday
  • 8:00 am to 1:00 pm
  • ¹Adjustments can be made according to the school-specific schedule.
  • ²If an intro is at the school for a 12PM class the PD needs to be there
  • Dress Code
  • Off the mats
  • GB Tshirt
  • Jeans, pants, or shorts
  • Tennis shoes / Sandals (No Board shorts with sandals)
  • On the Mats
  • White GB Official Uniform (GB Gi, GB Rashguard, GB Belt)
  • Personal Hygiene
  • Keep Hair and Beard Trim or well maintained.
  • Maintain a professional and clean appearance
  • Professionalism
  • Maintain a professional social media profile in line with the values of Gracie Barra.
  • Avoid debates about controversial topics such as religion and politics.

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