Patient Coordinator

At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role

• As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus
• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems
• Join us in making a positive impact on our patients' lives every day!

Benefits

Why H2 Health?

We’re more than a workplace, we’re a team that supports your goals

Competitive compensation with performance-based bonuses that reward your outcomes

Flexible scheduling to support work-life balance

Career advancement and professional growth

Full benefits: medical, dental, vision, and 401(k) with match

Generous PTO, paid holidays, and company-paid life insurance

Supportive, clinician-led team culture

Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

Visit website

At H2 Health, we believe that therapy is more than just treatment; it's a relationship built on trust, compassion, and results. With over 280 locations across 11 states, we are a people-first outpatient rehabilitation company focused on delivering high-quality care in a supportive, community-based environment. Our team of passionate clinicians brings an entrepreneurial spirit and an owner-operator mentality to everything we do, driven by the belief that everyone deserves to be happy and empowered to thrive.

From Physical Therapy and Occupational Therapy to Speech-Language Pathology and Behavior Analyst, we provide personalized care across the lifespan, meeting patients where they are and helping them reach what once felt impossible. Clean, pristine clinics. Transparent leadership. Diverse, inclusive teams. At H2 Health, we don’t just treat, we elevate.