Coordinator - Care.Human Resources

Reports To: Senior Manager - Health and Wellbeing

Division: Human Resources

Mission

• Ensure efficient care and claims management under the MTNN approved health scheme

Description

• Map trends and provide reports on various medical schemes
• Support quality assurance of health care providers
• Support case management – maintain trackers for proactive intervention, reporting and cost management
• Enforce claims management SLAs and manage relationship with vendors
• Implement innovative ideas on bill management and guide management/educate staff on measures that will reverse negative trends
• Support prompt resolution of staff issues
• Support International evacuation of employees and dependants when applicable
• Provide pre-travel support for employees on international assignment
• Support implementation of pre-employment within company approved timelines.
• Implement Expatriate management health care services
• Support sick leave tracking, investigation and reporting
• Support chronic sick leave implementation and monitoring and lost time monitoring
• Support management of MTNN work-site clinic
• Contribute to the monthly employee services operational report.
• Prepare monthly bills for management approval – vet, analyse, compile monthly bills in approved format

Education

• Registered Nurse/BSc Nursing
• Fluent in English

Experience

3 – 7 years of work experience from a reputable organisation

• Experience in claims management
• At least Intermediate proficiency in the use of Microsoft Office suite i.e. Word, Excel, PowerPoint etc.