About The Role

As an Overnight Loadbuilder you will optimize asset, resource and product utilization within established policies and procedures to build efficient and cost-effective loads for our Tractor Trailer team. Your goal will be to meet KPI targets on safety, on-time delivery and retention targets, with customer satisfaction & service at the forefront. Your success will be dependent on your ability to handle strategic planning, making product specification changes, meeting demand during supply outages, as well as recording and reporting discrepancies within the business.

Please note: This position requires your ability to work 12-hour shifts on a rotational schedule.

What We Offer:

Work Environment – W ork onsite at our Crown Street location in Saint John , NB w ith access to our fitness facility
Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance
Flexible Benefits Plan – I n effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
Paid Vacation – Plus an annual option to purchase additional vacation, too
Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities

Utilize technology to effectively gather and respond to requests for information for managers, drivers and customers
Take ownership and accountability until a problem is resolved
Effectively apply knowledge of distribution policies and procedures
Make difficult and time sensitive decisions to support business objectives and customer needs
Build loads for trucks and reviewing driver completions
Bring forward any concerns to managers
Forecast seasonal demands and resources
Produce outcomes that demonstrate an understanding of financial impacts

Your Skills

Attention to detail and effective time management
Effective verbal and written communication
Strategic planning
Strong distribution knowledge

Your Experience

Post-secondary education and/or equivalent experience in a customer service environment required
3-5 years related experience
Previous exposure to the transportation industry would be considered an asset

The expected salary range for this position is $54,380 - $67,975. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience