Sales Enablement Manager
CooperCompanies · Victor, NY, United States
About The Role
At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com .
- This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
- This position requires full-time onsite work (5 days per week) in Victor and is not eligible for relocation assistance
Job Summary
The Sales Enablement Manager sits at the center of go-to-market coordination for the U.S. field sales organization and serves as the voice of the sales organization across functions. Acting as an advisor to marketing and program owners, the role ensures that programs, products, and initiatives are structured and launched in a way that is operationally sound and executable in the field. It owns field-facing enablement platforms such as Showpad and the weekly CooperVision Sales Connection This role is also a central funnel for field questions regarding programs and sales tools. This is a developmental role designed to build cross-functional leadership capability and prepare high-performing individuals for future field sales leadership.
Essential Functions & Accountabilities
- Serve as the field sales advisor on go-to-market launches. Partner with marketing and program owners as the voice of the sales organization, ensuring programs, products, and initiatives are operationally sound and executable in the field. Ensures launches that land cleanly with reps because field realities were built in from the start.
- Support operations of the Plan of Action (POA) meetings. Coordinate content, agenda, and cross-functional inputs so each POA equips the field with clear priorities and messaging. Ensures POA meetings that translate strategy into field action.
- Serve as the business owner of the Showpad platform. Accountable for its structure, governance, and content currency so representatives can readily access up-to-date, relevant sales materials; content itself is developed by marketing. Ensures a well-governed platform reps trust and use.
- Own field sales communications through the central communications channel (CSC). Ensure messaging to the field is concise, consistent, and coordinated across functions. Acts as a central funnel to central funnel for field questions regarding programs and sales tools. Ensures a field that is well-informed and not overloaded.
- Liaise with the digital enablement and sales technology teams. Represent field needs so systems and tools evolve to serve the way reps actually sell. Ensures field requirements are heard and reflected as platforms mature.
- Capture and channel the voice of the field. Establish mechanisms to gather field input on launches and tools, feeding insights back to leadership and cross-functional partners. Ensures a working feedback loop that keeps decisions grounded in field reality.
- Coordinate launch readiness with the training and enablement team. Align communication and readiness so representatives are trained and prepared ahead of major launches, not just informed. Ensures the field is ready on day one.
Travel
- Approximately 10%. Primarily headquarters-based coordination with regular field presence to maintain a genuine pulse on the sales organization.
Experience
- 3-5 years in a field sales, sales support, or sales operations role, with demonstrated high performance and readiness for broader responsibility required.
- Experience supporting or contributing to go-to-market launches, cross-functional projects, or sales enablement initiatives preferred.
- Demonstrated history of achieving or exceeding performance expectations and delivering business results.
- Proven ability to build customer relationships, influence stakeholders, and execute strategic business plans.
- Experience leading projects or serving as an informal leader preferred to drive sales execution and enablement.
- Experience within healthcare, vision care, medical device, pharmaceutical, consumer products, or related industries preferred.
- Experience utilizing Salesforce.com, Tableau, Allego, Showpad, strong skills with Excel, Powerpoint.
Education
- Bachelor's degree in business, marketing, or a related field, or an equivalent combination of education and relevant field sales experience required.
Knowledge, Skills, and Abilities
- Demonstrated aptitude for influencing and collaborating across teams, with the ability to build trust and align others without direct authority.
- Agility and adaptability — comfortable managing shifting priorities and multiple concurrent efforts
- Emerging project and program management skills, able to keep several workstreams organized and on track
- Strong written and verbal communication
- Solid understanding of field sales and the representative experience, ideally from direct field exposure
- Familiarity with digital sales tools such as Salesforce.com, Tableau, and Showpad preferred.
- Exposure to go-to-market or product launch processes preferred
Work Environment
- Primarily an office / headquarters environment with regular travel to field locations and national meetings.
- Able to work long periods of time in a normal office environment, while sitting and working on a computer.
- Sedentary to light physical effort necessary to perform the job.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $106,859 and $142,479 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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