Facilities HVAC Technician

Job Overview

• Installation : Install, maintain, and repair HVAC systems, including air handlers, chillers, boilers, and rooftop units
• Maintenance : Perform routine maintenance tasks, such as cleaning and replacing filters, inspecting and replacing worn or damaged parts, and checking refrigerant levels
• Repair : Diagnose and repair malfunctions, including electrical and mechanical faults
• Troubleshooting : Troubleshoot and diagnose HVAC system malfunctions
• Record keeping : Maintain accurate records of maintenance, repairs, and service calls
• Customer service : Explain maintenance procedures to customers and provide recommendations for system upgrades or replacements as well as provide exceptional customer service, responding promptly to service requests and resolving issues in a timely and professional manner
• Compliance : Ensure compliance with appliance standards and OSHA
• Emergency repairs : Perform emergency repairs promptly and efficiently
• Growth: Stay up to date with industry developments and best practices, participating in training and professional development opportunities as needed

Essential Duties

• Install, maintain, and repair heating, ventilation, and air conditioning systems
• Perform routine maintenance tasks, such as cleaning and replacing filters and inspecting equipment
• Troubleshoot and diagnose system malfunctions using specialized tools and equipment
• Test and balance HVAC systems to ensure optimal performance and efficiency
• Maintain accurate records of maintenance activities and repair work
• Ensure compliance with safety protocols and industry regulations
• Must be able to lift, move, and maneuver heavy equipment and components weighing up but not limited to 100 lbs., including lifting units and materials onto rooftops via ladders
• Must be able to travel out of state with limited notice for emergency tickets

Experience & Education

• High school diploma or equivalent required; associate's or bachelor's degree in HVAC technology or related field preferred
• 2+ years of experience as an HVAC technician, with a strong background in installation, maintenance, and repair of commercial HVAC systems
• Universal EPA certification required; additional certifications (e.g., NATE, R-410A) preferred
• Strong knowledge of HVAC systems, including design, installation, and troubleshooting
• Excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions
• Physical stamina to perform manual labor in a fast-paced environment, including climbing, lifting, and working at heights
• Excellent communication and customer service skills, with the ability to interact effectively with colleagues, customers, and vendors
• Class E Drivers License

Skills

• Demonstrated ability to learn new software
• Organizational skills
• Positive attitude; patient and flexible
• Ability to work in a high-pressure atmosphere
• Ability to prioritize requests on a regular basis.
• Proficient MS Office skills including Outlook, Excel and Word
• Knowledge of basic building systems and components
• Excellent verbal and written communication skills, including working with all levels of the organization.

Pet Supermarket is an equal opportunity employer,