Operations Manager

The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development.

TASKS

• Helping in promoting the company culture that encourages top performance and high morale
• Developing and leading the top-performing teams by extensive and consistent coaching
• Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs
• Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job
• Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans
• Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals
• Supporting all functions of the business to work together

QUALIFICATIONS

• At least 3-5 years of proven experience as an Operations Manager
• Experience working remotely is Highly Preferred
• Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts
• Ready to handle a myriad of tasks depending on business needs
• Highly proficient in the English Language (Both written and oral)
• Intermediate skills with Microsoft Office Systems and GSuite
• Strong analytical and project management skills with a focus on flawless execution and attention to detail
• US Healthcare Experience is a Must
• Medical experience is preferred
• Open to working night shifts

Requirements

MINIMUM SYSTEM REQUIREMENTS

PRIMARY SYSTEM

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM)

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: at least Windows 11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

OPTION 2 (POWER SUPPLY - UPS)

• Must be capable of powering your work station for at least 3 hours
• Typically a device with 240Wh or higher will be sufficient
• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 100mb/s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM

• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
• Computer Memory/RAM: 16.00 GB
• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM)

• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
• Computer Memory/RAM: 16.00 GB
• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output

OPTION 2 (POWER SUPPLY - UPS)

• Must be capable of powering your work station for at least 3 hours
• Typically a device with 240Wh or higher will be sufficient
• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 500mb/s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb/s (Cell or wired)

Benefits

RATES AND REWARDS

Rate is as high as $1800 (USD) monthly

Employment Type: Independent Contractor

Free Training

Paid Time Offs

HMO Coverage

Performance-Based Increase

Permanent Work From Home

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Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Raboin, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry.

We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.