End to end Saturation Support Assistant (Content Moderation)

Responsibilities

• Perform end-to-end handling of saturation listings, including Detection, Cleansing, Investigation, and Categorization.
• Identify and detect saturation listings across multiple e-commerce and online platforms.
• Conduct thorough cleansing and investigation of detected listings to determine whether they are counterfeit or legitimate, in accordance with established guidelines.
• Accurately categorize each listing and ensure all relevant information is properly documented and reported to the client.
• Maintain consistent and professional communication with the client regarding findings, updates, and clarifications.
• Ensure that weekly Saturation Detection outputs are processed and completed within the required timeline.
• Perform Cleansing, Investigation, and Categorization tasks efficiently using the Unified
• View system to ensure accuracy, consistency, and timely completion.

Requirements

ATLEAST 1 YEAR OF EXPERIENCE AS A CONTENT MODERATOR

• Good communication skills, both verbal and written
• Excellent multitasking and organizational skills
• Strong attention to detail
• Ability to work with minimal supervision
• Has experience in back-office / data entry work
• Has experience in repetitive work
• Has experience working in a fast-paced environment
• Basic understanding of databases
• Must be capable of performing Detection, Cleansing, and Investigation tasks
• Must possess good communication skills, both written and verbal

Benefits

HMO with 1 free dependent upon hire

Life Insurance

20 PTO credits upon regularization

Great Company Culture

Career Growth and Learning

Annual Performance Review/Increase

Equipment provided

DAYSHIFT

Php 18,500 - Php 24,500 ALL IN

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States.

Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.