Test Technician 4
Keywords Studios · Fort Collins, CO, United States
About The Role
Pay rate: $20.00 an hour
We are seeking a detail-oriented and hands-on Test Technician to support client-focused innovation projects within our Future Customer Experiences group. This role is ideal for someone who thrives in a structured lab environment, enjoys troubleshooting systems, and takes pride in producing accurate, high-quality test results.
As a Test Technician, you will play a key role in ensuring systems are properly configured, validated, documented, and ready for deployment.
Why Join Us?
This role offers the opportunity to directly impact product quality and customer experience by ensuring systems are thoroughly tested, validated, and documented. If you enjoy hands-on technical work, structured testing processes, and contributing to a collaborative team environment, we encourage you to apply.
What You’ll Do
Lab and System Support
- ● Maintain and configure lab systems, including equipment setup, system moves, wiring, and basic network maintenance
- ● Support and maintain System Integration Testing isolated R&D test networks
- ● Maintain test endpoints and update firmware, drivers, and software in designated databases and systems
- ● Ensure lab cleanliness, organization, and operational readiness
Testing and Validation
- ● Perform structured testing on videoconferencing solutions and related customer experience technologies
- ● Execute IPC-A-6x0 evaluations as required
- ● Run subsystem qualifications according to defined processes
- ● Validate system performance following testing
- ● Ensure correct configurations are used for each test cycle
- ● Confirm accurate PASS/FAIL results with strong attention to detail
- ● Perform first-level triage and basic troubleshooting on failures
Documentation and Reporting
- ● Maintain and update the Results repository with accurate and timely data
- ● Document test results, prepare reports, and provide clear feedback on product issues
- ● Enter defects into bug tracking systems such as Sudden Impact or Jira
- ● Support and maintain automated test setups as formally requested
- ● Ensure all documentation reflects correct configurations and validated outcomes
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