Dental Eligibility and Benefits Verification Specialist

Dental Eligibility and Benefits Verification Specialist

Position Summary

• You will be responsible for verifying dental insurance benefits, preparing patient benefit reports, and
• handling recall appointment scheduling. Full training is provided for our EMR system, but strong attention to
• detail and excellent communication skills are required.

Key Responsibilities

Insurance Verification (Primary Task)

Verify patient dental insurance eligibility and benefits at least 3 days before appointments.

Gather details such as

• Frequency limitations
• Percentage coverage per procedure

Deductibles

• Remaining annual benefits
• Confirm coverage for common dental procedure codes (exams, cleanings, X-rays, fluoride,
• sealants, debridement, etc.).
• Compile findings into a PDF report for each patient.
• Email completed reports to [email hidden — sign in] on time.

Recall Appointment Management

Call patients from our recall list to schedule overdue cleanings and maintenance visits.

Types of appointments include

• Adult prophylaxis
• Child prophylaxis
• Periodontal maintenance
• Use our EMR system to document communication and schedule appointments (training provided).

Qualifications

Proficient with Windows 11 Professional

• Fluent and clear English communication
• Strong organizational and follow-through skills
• Ability to learn dental codes and terminology
• Reliable internet connection and a quiet workspace
• Dental experience is a plus, but not required