Key Account Management Associate, Grab For Business

{"@context":"https://schema.org","@type":"JobPosting","title":"Key Account Management Associate, Grab For Business","description":"\u003Cp\u003E\u003Cstrong\u003EAbout Grab and Our Workplace\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EGrab is Southeast Asia\u0027s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\u0027ve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Team\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EGrab for Business is the B2B team that helps to simplify business transportation and related services for companies across Southeast Asia. We engage with a wide network of companies across the region and want to ensure that Grab\u0027s business solutions contribute to the growth and success of all companies across the region.\u003C/p\u003E\u003Cp\u003E\u0026#xa0;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EGet to Know the Role\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThis role is critical to ensuring a smooth operations and seamless API integrations with our strategic partners.\u003C/p\u003E\u003Cp\u003EAs the owner of end-to-end API integration management, you will maintain high service standards, supporting partner success, and driving smooth operation. You will play a key part in sustaining business continuity, strengthening partner relationships, and supporting Grab Thailand\u0027s growth plans.\u003C/p\u003E\u003Cp\u003E\u0026#xa0;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EThe Critical Tasks You Will Perform\u003C/strong\u003E\u003C/p\u003E\u003Col\u003E\u003Cli\u003ELead planning and execution with strategic partners to achieve and exceed GMV targets.\u003C/li\u003E\u003Cli\u003EEnd-to-End Operations and Technical Management\u003Cul\u003E\u003Cli\u003EOversee full API lifecycle management, including onboarding and activation of new partners\u003C/li\u003E\u003Cli\u003ECoordinate with internal and external engineering teams to ensure seamless system integration and performance\u003C/li\u003E\u003Cli\u003EHandle issue resolution, troubleshooting, and operational escalations to safeguard business continuity\u003C/li\u003E\u003Cli\u003EManage COD reporting and collaborate with billing and invoicing teams to ensure and accurate monthly invoicing\u003C/li\u003E\u003C/ul\u003E\u003C/li\u003E\u003Cli\u003ESupport and lead commercial discussions to grow business opportunities across existing partners.\u003C/li\u003E\u003Cli\u003EIdentify and onboard new potential partners to further grow the API business.\u003C/li\u003E\u003Cli\u003EDevelop and maintain, long-term partnerships with key strategic accounts.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003E\u003Cstrong\u003EWhat Essential Skills You Will Need\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBachelor\u0027s degree in Business, IT, Engineering, or a related field.\u003C/li\u003E\u003Cli\u003EAt least 1 year of experience in project operations, partner management, or API integration.\u003C/li\u003E\u003Cli\u003EExperienced in stakeholder management and excellent in communication skill.\u003C/li\u003E\u003Cli\u003EProficiency in Microsoft offices and Google Workspace tools (Docs, Slides, Sheets).\u003C/li\u003E\u003Cli\u003EKnowledge of API or technical integration processes is prefer.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u0026#xa0;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003ELife at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe care about your well-being at Grab, here are some of the global benefits we offer:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EWe have your back with \u003Cstrong\u003ETerm Life Insurance \u003C/strong\u003Eand comprehensive \u003Cstrong\u003EMedical Insurance.\u003C/strong\u003E\u003C/li\u003E\u003Cli\u003EWith \u003Cstrong\u003EGrabFlex, \u003C/strong\u003Ecreate a benefits package that suits your needs and aspirations.\u003C/li\u003E\u003Cli\u003ECelebrate moments that matter in life with loved ones through \u003Cstrong\u003EParental\u003C/strong\u003E and \u003Cstrong\u003EBirthday leave\u003C/strong\u003E, and give back to your communities through \u003Cstrong\u003ELove-all-Serve-all (LASA)\u003C/strong\u003E volunteering leave\u003C/li\u003E\u003Cli\u003EWe have a confidential \u003Cstrong\u003EGrabber Assistance Programme\u003C/strong\u003E to guide and uplift you and your loved ones through life\u0027s challenges.\u003C/li\u003E\u003Cli\u003EBalancing personal commitments and life\u0027s demands are made easier with our FlexWork arrangements such as differentiated hours\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EWhat We Stand For at Grab\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.\u003C/p\u003E","identifier":"REF5169T","mainEntityOfPage":"https://www.grab.careers/en/jobs/744000125303559/key-account-management-associate-grab-for-business/","url":"https://www.grab.careers/en/jobs/744000125303559/key-account-management-associate-grab-for-business/","datePosted":"2026-05-08","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Grab","url":"https://www.grab.com/sg/","logo":"https://www.grab.careers/images/logo.svg"},"industry":"Sales","jobLocation":{"@type":"Place","name":"Bangkok","address":{"@type":"PostalAddress","name":"Bangkok","addressCountry":"Thailand","addressLocality":"Bangkok","streetAddress":"Khlong Toei"}}}