Medical Office Associate I, Full Time - Variable, Chambers Center for Well Being, Morristown

Principal Accountabilities

1. Knows and greet guests by name in person and when responding to phone calls and voicemails
2. Monitor phones, register clients, schedules appointments, performs guest check-ins and check-outs, coordinates client appointments and handles complex scheduling needs
3. Proficiently completes registration and check-in for appointments including insurance verification, copay collection and completing of necessary intake forms and documentation.
4. Demonstrates a thorough and accurate knowledge of all necessary software essential to the positio
5. Properly opens and closes each shift when required according to the Policies and Procedure.
6. Maintains thorough knowledge of retail products and actively promotes retail sales
7. Helps stock inventory for retail sale; ensures that the work and retail areas are clean, safe, and well-maintained.
8. Performs other duties as assigned by the management team

• High School Diploma or equivalent experience
• Prior administration experience in a physician practice recommended.
• Prior experience in retail, spa or customer service setting strongly preferred.
• Knowledge of computerized scheduling (MindBody) & EMR (Epic) system a plus

Competencies

1. Excellent verbal and written communication skills
2. Positive attitude
3. Strong work ethic; detail oriented and has the ability to multi-task
4. Willingness and capability to learn new tasks regularly
5. Ability to work without constant direct supervision
6. Possess strong team work and collaborative skills
7. Demonstrates all aspects of hospitality, professionalism, and customer service
8. Individual must be customer and employee focused, must have demonstrated ability to multi-task
9. Proficiency with Microsoft Office suite