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Infrastructure Technician

Black Box · Houston, TX, United States

IT - Network / Systems / DB AdminExternal listingfull-time40 minutes ago

About The Role

Infrastructure Technician

  • Install and service copper and fiber optic cabling systems, including Category 3, Category 5, Cat5e, Category 6, and fiber optic structured cabling systems.
  • Evaluate, diagnose, troubleshoot, and repair cabling infrastructure systems.
  • Perform upgrades and additions to existing cabling infrastructure.
  • Install and remove cabinets, racks, cable tray systems, and related communications infrastructure.
  • Coordinate with operations teams to complete projects and service requests efficiently.
  • Maintain accurate work documentation, time reporting, material usage records, and project status updates.
  • Request and manage equipment and supplies required for project completion.
  • Support emergency service requests and after-hours work as needed to meet customer SLAs.
  • Transport tools, materials, and equipment to customer locations.
  • Participate in meetings, workshops, training, and safety programs.
  • Achieve performance metrics and KPIs established by leadership.
  • Perform other duties as assigned.

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