About The Role

Our Client a Commercial bank is looking to hire IT Infrastructure Specialist.

About the role

The IT Infrastructure Specialist will be responsible for the preparation and support of the alignment of international offices' corporate infrastructure and systems, as well as IT operation activities. This role involves overseeing the management and planning of infrastructure capacity based on growth projections and SLA results, managing contracts renewal, and maintaining accurate inventory records. The specialist will support periodical user profile reviews and audits related to system access control, develop and maintain IT policies, standards and procedures throughout the IT infrastructure life cycle, and perform quality control on project deliverables.

Key responsibilities

Prepare and support the alignment of international offices' corporate infrastructure and systems, as well as IT operation activities
Oversee the management and planning of infrastructure capacity based on growth projection and SLA results
Manage contracts renewal including EUS devices, circuits, hardware, software, and facilities maintenance renewal
Keep track of accurate inventory records
Support periodical user profile review and audits related to system access control
Develop and maintain IT policy, standards and procedures for various stages throughout the IT infrastructure life cycle
Perform quality control on project deliverables and monitor the progress of projects
Streamline and optimize BAU IT infrastructure management activities and continuously enhance internal control or process
Oversee the management of relevant IT infrastructure 3rd parties and outsourcing vendors
Standardize IT security frameworks across all regional networks

About you

Higher Certificate, Diploma or equivalent, preferably degree holder in Information Technology, IT Security or Computer Science
At least 5 years' experience with IT background, preferably with exposure in vendor management and IT infrastructure or operation management
Basic knowledge in various network and EUS products and BAU management
Familiar with vendor management and inventory management
Basic knowledge of relevant regulations and compliance standards
Skills in identifying and managing risks associated with service delivery
Ability to align service strategy with business objectives
Analytical thinking and problem solving capabilities
Proficiency in written and spoken Mandarin, Chinese and English
Proactive and customer-oriented character with strong teamwork and communication skills

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