Senior Executive - Administration

Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices.

Job Summary

Demonstrate a support in coordination with the team in handling various activities of administration in the company. Should be well versed with office infrastructural equipment, office management and any kind of back office support.

Competencies

• Monitoring, tracking and documenting of assets and inventory
• Ensuring adherence to statutory compliance - certification, registration under shops and registration act, re-registration, building compliance checks, due diligence reports, etc.
• Ensure to keep a check/ keep a track of the vendors and maintain a repository of plausible vendors to replace non-performing vendors if any
• Setting up required quality service standards in accordance to FAI policies and statutory norms
• Effectively manage all escalations in-line with FAI norms
• Monitor and drive quality assurance across multiple projects to ensure compliance to FAI norms and standards
• Driving sustainable continuous improvement effort
• Responsible for driving automation and analytics across different workflows

Educational Qualification and Experience

• Minimum 3-5 of experience
• Any Bachelors degree
• Effective Communication skills
• Basic Excel Skills
• Should possess good analytical and problem-solving skills.
• Adaptable to learn new processes, concepts, and skills.
• Should be willing to work in shifts.
• Learn quickly and take ownership of responsibilities
• Adhere to company policies and procedures

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.