About The Role

The ERS Business Analytics Intern will work cross-functionally across the organization to develop reporting and dashboards that will inform business decisions regarding service delivery, resource planning, and pipeline management. They will assist with needed business analysis and development of dashboards and reporting to drive business process improvement and efficiency

RESPONSIBILITIES

Analyze internal processes to identify opportunities for efficiency in service delivery and execution
Develop AI agents to automate repetitive and manual tasks
Improve reporting on pipeline management
Develop models to improve resource planning and utilization

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies

Experience with various AI models
Ability to work collaboratively with team and remote resources
Strong analytical skills to problem-solve challenges and bring new ideas to the team
Strong written and oral communication skills / presentation skills
Ability to work independently, can prioritize their time, and take initiative
Eager to learn and learns quickly in a fast-paced environment
Ability to manage multiple priorities in dynamic environment
Proficient in Microsoft Office suite of products – Word, PPT, Excel; PowerBI experience a plus
Performs with integrity and establishes themselves as a trusted member of the team