About The Role

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Handling guest check-in and check-out procedures in accordance with Hilton standards,
Managing reservation processes and providing necessary information,
Addressing guest requests in a prompt, solution-oriented, and professional manner, managing telephone traffic, and handling call routing correctly,
Supporting the execution of front office operations in line with Hilton’s management principles,
Offering suggestions to enhance guest satisfaction and ensuring a superior guest experience.
Graduate of relevant university departments,
Proficient in Microsoft Office programs,
Advanced level of English proficiency,
Experienced in the tourism and hospitality sector,
Preferably proficient in hotel management software or familiar with the ONQ system,
Friendly, with strong communication skills and a guest-oriented approach,
A team player who is dynamic and responsible,
Capable of problem-solving and making quick decisions,