About The Role

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in management consulting focus on helping clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. They work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. These individuals help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage. Management consultants help the world’s most significant organisations, public and private, quickly become more effective. They improve the way organisations operate; manage costs; better align people, process and technology initiatives; support business growth to maintain or improve competitive edge and complete market and regulatory risk assessment.

As a management consulting generalist at PwC, you will play a vital role in helping clients optimise their operations, improve performance, and achieve strategic objectives. Your work may include analysing business data, developing strategies, supporting management teams, collaborating across teams, optimising tools and technology, improving organisational performance, monitoring compliance, and/or managing change.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job summary

A Senior Associate role within People Lifecycle provides the opportunity to support our UK employees from joining PwC all the way through their careers with us. You will support employees with queries, guide our Career and Talent Coaches through complex people related matters, deliver people related projects, work to continuously improve our policies and processes using technology and help our business make strategic decisions informed by high quality data insights.

Key responsibilities

Manage a portfolio of cases related to

o Performance improvement

o Compliance appeals

o Non-complex health and wellbeing cases

o Occupational health referrals

o Secondary impact tier reviews

Provide support and guidance to Career and Talent Coaches, employees and colleagues across the HR function on people related matters.

Own and monitor HR processes, ensuring they reflect best practice and that they utilise technology to drive optimum efficiency

Work with stakeholders across the HR to deliver operational support on several cyclical activities, e.g. Performance & Reward, promotion schedule for our graduate population.

Establish contact with new joiners to support future joiner engagement activities; perform a level of Onboarding admin (candidate follow ups, counteroffer calls, visa initiation, etc.)

Skills and competencies

Core skills required: (non-negotiable, essential skills required for the role, both technical and soft skills)

Manage sensitive and complex information from multiple stakeholders

Ability to prepare data to provide meaningful insights and recommendations. High standard of written documentation, and previous experience of producing professional and robust letters and reports

Understanding of HR processes, including knowledge of best practices and current trends

Experience of advising on people policies

Experience of facilitating training sessions

Excellent project management and organisational skills with the ability to manage and prioritise multiple projects and work to deadlines

Data protection notice

Added to each advert posted By applying for this position, you consent to the collection, use, and storage of your personal information in accordance with PwC’s data protection policy. Your information will be used solely for recruitment purposes and will not be shared with third parties without your written consent.

PwC is committed to transformation and employment equity, in alignment with the Employment Equity Act of South Africa. We strive to create a diverse and inclusive workplace that reflects the demographics of our country. Our goal is to foster an environment where all employees can thrive and contribute to our shared success