About The Role

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement .

Please demonstrate

Delivering Results Through Leadership

How you have modelled Fife Council's How We Work Matters framework by taking ownership, demonstrating accountability and delivering positive outcomes in a managerial role.

Building Relationships and Developing Others

How you have inspired, led and supported individuals and teams, including experience of workforce planning, attendance management, learning and development, change management and employee engagement.

Using Technology and Information to Improve Services

How you have embraced technology, data and innovation to improve service delivery, enhance customer outcomes or streamline processes.

Leading Change and Continuous Improvement

How you have successfully led strategic or operational change, including the skills, knowledge and leadership approaches used to deliver sustainable improvements and organisational benefits.

Job Details

This is an excellent opportunity for an experienced payroll professional looking to take the next step in their leadership career. You will have the opportunity to influence service delivery across one of Scotland's largest payroll operations, contribute to strategic developments within the Shared Service Centre and help shape the future of payroll services for Fife Council.

We are seeking a highly skilled and motivated individual to join the Shared Service Centre, which delivers transactional services across Fife Council, including Payroll, Accounts Payable, Recruitment and the Internal Shared Service Desk.

As Team Manager, you will provide leadership across of the number of the specialist payroll teams, ensuring the accurate and timely delivery of payroll services while maintaining compliance with statutory and regulatory requirements.

Working as a key member of the Shared Service Centre Management Team, you will develop and maintain effective working relationships with Finance; HR; other Services; pension providers, auditors, banks and external stakeholders.

You will be responsible for overseeing Fife Council's single status, Teachers, trade and craft, and bureau payrolls, ensuring the successful delivery of payroll services to approximately 24,000 employees.

This is an exciting opportunity to work with high performing teams where you play a key role in ensuring effective delivery of payroll services that support our employees, while helping to shape service improvements and drive operational excellence across your area of control.

In addition to a competitive salary, you will have access to a range of employee benefits, including local and national discounts at supermarkets, restaurants and retail outlets.

The Person

You will be educated to SCQF Level 8 or hold an equivalent qualification in a relevant discipline such as Human Resources, Finance, Information Technology or Business Administration.

With significant management experience gained within a relevant operational environment, you will bring a strong track record of leading and developing teams, delivering service improvements and managing complex workloads within a customer-focused setting.

You will demonstrate

Strong leadership and people management skills, with experience managing multi-functional and specialist support teams with knowledge of payroll operations within a large organisation.
Excellent interpersonal and communication skills, enabling effective engagement with colleagues, services across the Council and external stakeholders.
A sound understanding of payroll operations within a large and complex organisation.
Comprehensive knowledge of payroll procedures, payroll reconciliations, financial controls and governance requirements.
Up-to-date knowledge of employee terms and conditions, HMRC legislation, salary sacrifice arrangements and statutory payroll obligations.
Well-developed analytical and problem-solving skills, including the ability to interpret complex data, identify trends and produce meaningful management information.
Strong digital capability, including experience of Oracle and Microsoft 365 applications, together with an appreciation of emerging technologies and their potential to enhance service delivery. Experience of specialist reporting tools would be advantageous.
The confidence to work independently, use sound judgement and contribute effectively as part of a wider management team.
A commitment to accuracy, compliance and continuous improvement.
A strong customer focus, demonstrating professionalism, sensitivity and a commitment to delivering high levels of service to internal customers.

Further Information

Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
Directorate Information - Council Department information
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Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail [email hidden] .
AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here .

As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.

For further information please contact: Jacqui Armitage - [email hidden]