Technical Support Manager (m/w/d)
Solstice Advanced Materials · United Arab Emirates
About The Role
At Solstice Advanced Materials, we are pioneering the future of environmental sustainability. As a global leader in developing next-generation molecule technologies, our mission is to replace high-global-warming-potential (GWP) substances with ultra-low GWP alternatives. Our Solstice® portfolio is at the forefront of the clean-technology revolution, drastically reducing carbon footprints across the globe without sacrificing performance. By joining our team, you will help shape a cleaner, more sustainable tomorrow through cutting-edge science and industry-leading expertise.
Role Overview
This Technical Manager position is focused on supporting the Stationary Refrigeration, the Air Comfort businesses (Air Conditioning), and the process cooling (data centers, industrial refrigeration…) in MEAI. This is a hybrid role, offering a blend of remote work flexibility and in-person collaboration.
The person will be responsible for handling the Cooling Applications technical side of the Solstice AM stationary team in MEAI, transitioning the market from high to ultra-low GWP refrigerants.
This position works within the EMEAI technical team, together with customers (OEMs, supermarkets, consultants…), distributors, business development managers, marketing managers, sales representatives, and technology colleagues in the USA and China to drive the conversion and to develop the applications in MEAI of a portfolio of projects and refrigerants aligned with business objectives.
This role is responsible for working closely with all internal and external stakeholders to secure the technical side of the Growth Program initiative and the Key Accounts projects, including securing availability of qualified components, systems, and technologies for our refrigerants in the market.
Being essential to the activity, the Technical Manager needs to participate extensively in the communication initiatives around our products and take a leading role in defending our refrigerants portfolio when needed.
You Must Have
- Thermodynamics Expertise: Deep knowledge of refrigerants, compressors, heat exchangers, and cooling systems.
- Industry Seniority: Minimum of 10 years of experience in similar positions or adjacent activities (e.g., refrigerant manufacturer, refrigeration consultant, OEM).
- Established Network: A developed personal network in the business (components OEMs, supermarkets, distributors, consultants).
- Innovative Drive: Demonstrated taste for discovery, an innovative spirit, and a passion for new fields of growth.
- Language Skills: Fluent English speaker. Knowledge of another MEAI language is a distinct plus.
We Value
- Entrepreneurial Mindset: Ability to thrive and adapt in a fast-paced environment.
- Customer Orientation: A strong dedication to customer success and business growth.
- Relationship Builder: Comfortable developing new industry connections, driving technical consensus, and fostering long-term strategic partnerships.
Commitment to Equality & Diversity
Solstice Advanced Materials is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law. We believe a diverse team drives innovation and powers our global impact.
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