About The Role

We have an opportunity for a Field Service Leader to join our Life Safety team in the Western part of Norway. You will be managing a field service engineering team providing best in class service to our customer base whilst maximizing growth opportunities for new product offerings.

This role offers a hybrid working pattern. Candidates must be based within a reasonable commuting distance of Bergen, Norway, to facilitate regular client visits and office attendance as required.

Field Service Leader responsibilities

Apply your leadership skills to improve team performance.
Ensure engagement in new opportunities for market penetration, team deployment, and sales growth.
Champion customer retention ensuring contract renewal opportunities are managed effectively
Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities.
Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met
Drive and improve metric reporting procedures and own financial metrics, targets and budgets.
Lead quick and effective closure of any improvement opportunities.
Define team expectations and communicate those to stakeholders.
Act as mentor to train and develop future managers. Drive business growth by enabling and leading a highly-effective team.
Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function.
Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction.
Drive the remote connection and analytics of data for your contracts, while ensuring cyber security is in place.

Qualifications

Being from a Fire and Life safety background with some cybersecurity knowledge would be preferred. In addition to some experience managing a team and managing change within a team (preferred)
Have an understanding of P+L responsibilities
Good track record of hitting KPI’s and forecasts
Previous experience in a customer facing role and managing larger accounts
Innovative in regards of growing a customer base with Honeywell technology

We Value

Strong Customer focus
Previous industry experience
Excellent communication skills
Sound Financial and engineering knowledge
Demonstrated ability to influence at varying levels across the organization
Self-motivated and driven for results
Demonstrated ability of effectively managing a team

We offer

A culture that fosters inclusion, diversity and innovation
Market specific training and on-going personal development
Competitive Salary and benefits
Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

If this is your dream role, then we'd love to hear from you.