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Group, Conference and Events Sales & Planning Executive/Agent
Hilton · Warszawa, Mazowieckie, Poland
About The Role
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Sales Executive , you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Sales & Lead Management
- Manage enquiries for groups, meetings, conferences and events.
- Qualify opportunities and identify client needs and event requirements.
- Prepare proposals and quotations in English and Polish.
- Negotiate rates, terms and contracts to secure business and maximize revenue.
- Follow up effectively to drive conversions and achieve sales targets.
- Identify opportunities to upsell accommodation, meeting space and additional services.
- Conduct hotel site inspections and client show rounds.
- Maintain accurate records and documentation within hotel systems.
Event Planning & Coordination
- Manage confirmed events from contract signing through the planning phase.
- Act as the main point of contact for clients during event preparation.
- Coordinate event requirements with all relevant hotel departments.
- Prepare detailed Banquet Event Orders (BEOs) and event documentation.
- Ensure all information is communicated accurately to operational teams.
- Coordinate event handovers to support flawless execution.
Collaboration & Administration
- Work closely with Food & Beverage, Operations, Front Office and other hotel departments.
- Ensure contracts, deposits and event documentation are completed accurately and on time.
- Deliver a consistently high level of customer service throughout the client journey.
- Experience in Conference & Events, Hospitality Sales, Hotel Operations or a similar customer-facing role.
- Strong sales and negotiation skills with the ability to convert enquiries into business.
- Excellent communication skills in English and Polish.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused, proactive and results-driven approach.
- Strong IT skills and confidence working with different systems.
- Positive attitude and ability to build effective working relationships across teams.
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