About The Role

Mid Year Admissions Caseworker - Ref: CH06126

Grade: G5; Salary range: £28,598 - £31,022

The Admissions Case Worker will deliver casework for mid‑year and phased school admissions, handling appeals and providing advice to parents, carers and schools. The role involves extensive liaison with schools, other local authorities and the public, and is covered by the Government’s Code of Practice on the English Language Fluency Duty. For further information contact Alex Groom at [email hidden].

Closing Date: Sunday 13th September 2026

View: Job Description and Employee Specification

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Walsall Council’s Children’s Services are the only Ofsted ‘Outstanding’ local authority in the Black Country. During a visit in May 2025, Inspectors described Walsall Council as a place where children were at the heart of. The council’s journey of continuous improvement started in 2017 and has since transformed into a service with a clear vision, clear priorities and a clear plan, all informed by the views of our staff and children. Staff are at the core of delivering great outcomes for children and young people in Walsall, which is underpinned by our Walsall Right 4 Children vision. The latest Ofsted inspection demonstrated that staff in children’s services are proud to work for Walsall Council and feel supported to do great work.

Process and manage mid‑year and phased admission applications and appeals.
Maintain accurate records and update the admissions database.
Liaise with schools, other local authorities, parents and carers regarding admissions matters.
Provide clear, written and verbal advice on admission policies and procedures.
Respond to enquiries promptly, ensuring a high level of customer service.
Coordinate with the Admissions & Education Sufficiency Team to meet statutory deadlines.
Prepare and distribute admission notices, offers and rejections.
Monitor compliance with the Government’s English Language Fluency Duty.
Assist in the production of statistical reports and performance data.
Participate in team meetings and continuous improvement initiatives.
Experience working in an office environment with a strong customer‑service focus.
Excellent written and verbal communication skills.
Ability to interpret and apply admission policies and statutory guidance.
Proficiency with standard office software (e.g., Microsoft Office, databases).
Strong organisational and time‑management abilities.
Attention to detail and accuracy in data handling.
Ability to work collaboratively with internal and external stakeholders.
Understanding of the English Language Fluency Duty requirements.
Commitment to confidentiality and data protection standards.
Relevant qualification or experience in administration, education, or public service.