General Manager

Who are we seeking?

We are looking for a results-driven and hands-on General Manager to oversee the full operations of Play Padel Philippines. The ideal candidate is a strong leader who can manage multiple business units, drive growth, and ensure an excellent experience for our players and members.

About us

A premier padel sports club dedicated to growing the sport and building a strong community of players. We operate courts, training programs, tournaments, and a café, creating a holistic sports and lifestyle experience

What will you do?

Financial Management

• Manage budgets and monitor financial health across all business units
• Track and report sales performance and key business metrics
• Analyze financial reports and present insights to the Board of Directors

Business Development

• Create and implement strategies for business growth
• Research and identify new growth opportunities
• Develop strategic partnerships to support club growth and innovation
• Pursue opportunities to expand the club's services and offerings

Team Leadership

• Develop KPIs and manage staff performance
• Oversee recruitment, hiring, and training processes
• Conduct weekly meetings with Business Unit heads for updates and process improvements
• Mentor employees and conduct performance reviews
• Foster a positive, professional, and collaborative work environment

Customer Management

• Develop and implement customer retention and acquisition strategies
• Create systems to address player concerns, feedback, and inquiries professionally

Program & System Development

• Develop and implement padel events including lessons, clinics, tournaments, and socials
• Collaborate with coaches to design training programs for all player levels
• Regularly evaluate and improve program effectiveness

Compliance & Tournaments

• Ensure compliance with all government requirements and club policies
• Organize club and national tournaments
• Manage tournament committee and organization team

Hard skills

• Financial management, business development, operations management, data analysis and reporting

Soft skills

• Strong leadership, excellent communication, strategic thinking, problem-solving, people management

Education

• Bachelor's Degree in Business Administration, Management, or related field

Experience

• 3–5 years in a managerial or operations leadership role; experience in sports, hospitality, or events is a plus

What’s in store for you?

• Be at the heart of exciting padel events and tournaments in a growing sports community

Benefits

• We've got you covered — full government benefits, leave credits, and company perks on top