About The Role

DescriptionJob purpose

Responsible for answering and directing incoming calls in a courteous and professional manner. Greet, check in, and direct visitors and customers upon arrival. Process incoming and outgoing mail; prepares mail for distribution. Operates bindery and reproduction equipment in the printing and reproduction of documents, manuals, brochures, etc.

Duties and responsibilities

Operate various printing, binding, folding, and cutting equipment to fulfill copy center orders

Readjusts programming and machines in accordance with each job

Performs routine maintenance, adjustments, and minor repairs on equipment

Loads machines with paper and toner

Operates multi-line company switchboard

Answers and directs all incoming calls

Welcomes and greets all visitors, customers and vendors

Maintains visitor control by verifying appointments, and contacting appropriate party

Maintain company directory list

Replenish office supplies and manage inventory

Process incoming and outgoing mail; prepares mail for distribution

Work with warehouse and other departments to manage inter-office/freight mail

Prepare and package jobs by stacking, boxing, or wrapping for delivery to customer

Maintain supplies in the break room, such as coffee supplies, eating utensils, cups, napkins, soap, etc.

Manage and refill postage machine

Pick up/drop off mail at post office

Assist with other general administrative duties

Perform other duties as assigned

QualificationsQualifications

High School Diploma or equivalent
Must maintain a valid driver’s license, and clean driving record
At least 5 years of experience as a Receptionist or Clerical/Administrative
At least 2 years of experience using large copy equipment
At least 2 years of experience in a mail room environment

Knowledge, Skills, and Abilities

Excellent interpersonal and customer service skills

Ability to multi-task and highly flexible with changing circumstances

Excellent verbal and written communication

Must maintain a professional appearance and a positive attitude

Must be punctual, with solid time-management skills

Knowledge of scanning, imaging, duplicating machine equipment

Strong attention to detail

Ability to work independently and take initiative

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.