Network Operations Controller

Airnorth is the Northern Territory’s longest‑serving airline, operating essential services across regional Australia and Southeast Asia. We are currently seeking a Network Operations Controller to join our Operations team in Perth, Western Australia.

About the Role

Reporting to the Network and Service Excellence Manager , the Network Operations Controller plays a vital role in overseeing the day-to-day operational control of the Airnorth network. You will be responsible for coordinating real-time flight operations, managing disruptions, and ensuring the safe and efficient utilisation of aircraft and crew resources.

Working within a fast-paced operational environment, you will help maintain operational integrity, support on-time performance, and contribute to a positive customer experience across our network. This position operates on a 7-day rotating roster, including early morning, evening, weekend, and public holiday shifts.

Key Responsibilities

As a Network Operations Controller, you will

• Monitor and coordinate real-time flight operations to ensure safe and efficient network performance.
• Manage operational disruptions, delays, and schedule changes.
• Liaise with flight crews, ground handling agents, airport operators, maintenance providers, and other stakeholders.
• Optimise aircraft and crew utilisation to maintain service reliability and operational efficiency.
• Communicate operational updates and changes across the business.
• Ensure compliance with aviation regulations, company policies, and operational procedures.
• Coordinate crew briefings and disseminate critical operational information.
• Arrange and monitor aircraft support requirements, including maintenance, refuelling, cleaning, and technical assistance.
• Allocate flight crew and arrange replacements when required.
• Monitor weather conditions and assess potential impacts on flight operations.
• Maintain accurate operational records and system data.
• Provide operational support and guidance to flight crews.
• Coordinate aircraft parking, gate allocations, and airport logistics requirements.
• Respond effectively to operational emergencies, technical issues, medical events, and security-related incidents.
• Complete daily operational tasks, reports, and checklists.
• Undertake additional operational and administrative duties as required.

Technical Knowledge | Skills

• Aviation fatigue management principles and Aircrew Fatigue Legislation.
• Experience using operational systems such as AIMS .
• Familiarity with the Amadeus suite of systems .
• Experience with flight planning software .
• Strong organisational, communication, and problem-solving skills.
• The ability to work effectively under pressure in a dynamic operational environment.
• A commitment to safety, compliance, and delivering operational excellence.

Life at Airnorth?

We are committed to providing a flexible workplace that supports a healthy work-life balance. Our core values are Safety, Integrity, Passion, Teamwork, and Progress. In addition, employees enjoy a range of benefits, including:

• Discounted domestic and international travel
• Cruise line discounts
• Health insurance discounts
• Gym membership offers
• Employee Assistance Program (EAP)

• To apply for this position, you must have the legal right to live and work in Australia.
• As shortlisting will commence immediately, we reserve the right to close this position earlier than stated