Medical Canvass Investigator

The Medical Canvass Investigator conducts desktop-based investigations to identify treatment locations for individuals under investigation and reports findings promptly and accurately. Candidates should have strong information-gathering skills, intellectual curiosity, and a diligent work ethic.

Essential job functions include, but are not limited to

• Researching and conducting outbound calls to medical providers
• Reviewing assignments to determine additional case objectives and client expectations
• Communicating with clients and managers regarding assignments
• Preparing detailed and accurate investigation reports and submitting findings promptly
• Identifying any red flags or inconsistencies and making solid recommendations for further investigation
• Balancing and tracking caseloads and inputting case-related time
• Completing continual training related to HIPAA, permissible purpose, insurance investigations, and internal policies/procedures
• Maintaining strict confidentiality and adhering to legal/ethical guidelines
• Attending and testifying at hearings as needed

About Us

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Requirements

Medical Canvass Investigator candidates must have

• An investigative or inquisitive mindset and curiosity
• Excellent verbal and written English communication skills
• Ability to communicate ideas effectively and professionally
• Ability to work under pressure and meet deadlines
• Ability to work both independently and as a team player
• Attention and commitment to accuracy and detail
• Strong computer skills with knowledge of Microsoft Office
• Ability to multitask
• Ability to model behaviors that reflect Frasco’s core values
• A private investigator license if required by your residential state

Preferred Qualifications/Experience

• Previous experience with outbound calls or medical call offices
• Previous investigative experience
• Bi-lingual a plus
• Associate or bachelor's degree in criminal justice or related field
• Quality control or report writing experience
• Social media or OSINT experience is a plus

Additional Information

• Opportunities for cross-training and career development within the research department

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years! Ready to make a difference? Apply now! All replies are confidential Equal Employment Opportunity Employer PM18