Barista

Water’s Edge Coffee Barista – South Haven

Job Description

• Part-time hourly, ranging from 1-14 hours per week based on proficiency, availability
• and need. In-person responsibilities and on-call availability

PRIMARY RESPONSIBILITIES

Customer Service and Community Engagement

• ● Create “wow” moments that leave a positive and lasting impact on our
• customers.
• ● Greet customers warmly and engage them with genuine care and enthusiasm.
• ● Assist customers with their orders, provide product suggestions, and support
• special orders or requests.
• ● Build trustful relationships with customers to encourage return visits.
• ● Respond to customer questions effectively and efficiently, maintaining a helpful
• and approachable attitude.

Beverage and Food Preparation

• ● Prepare and serve coffee, tea, and other specialty drinks following established
• recipes and quality standards.
• ● Ensure quality service and products for customers by adhering to safety and
• sanitation procedures.
• ● Operate and maintain espresso machines, grinders, and other coffee shop
• equipment.
• ● Warm and serve pre-prepared food items as needed.

Operational and Merchandising Duties

• ● Stock products and maintain product displays according to merchandising
• standards.
• ● Maintain a clean and organized work environment, including countertops,
• equipment, and seating areas.
• ● Monitor inventory and restock supplies as needed to ensure seamless
• operations.
• ● Follow all health, safety, and sanitation guidelines.

Team Collaboration and Store Support

• ● Work collaboratively with other team members and volunteers to ensure smooth
• daily operations.
• ● Assist in training new baristas and volunteers as needed.
• ● Support Water’s Edge Coffee’s mission by contributing ideas to enhance
• customer experience and meet ministry goals.

Sales and Cash Handling

• ● Operate the point-of-sale (POS) system accurately and efficiently.
• ● Process cash, credit card, and mobile payments, ensuring correct change and
• receipts.
• ● Follow proper cash handling procedures and complete end-of-shift reconciliation.

QUALIFICATIONS

CHARACTER

• ● Possesses a heart for ministry
• ● Demonstrate a willingness to share your faith, reflecting the values and mission

of Water’s Edge Coffee

• ● Responsible, reliable, and consistent
• ● Positive attitude and pleasant demeanor
• ● Trustworthy and able to maintain confidentiality

CHEMISTRY

• ● Team player who works collaboratively
• ● Willing to pitch in and support colleagues when needed
• ● Pursues unity and conflict resolution in a biblical and respectful manner

COMPETENCE

• ● Enjoy interacting with customers one-on-one and building meaningful
• connections.
• ● Highly organized with strong attention to detail.
• ● Excellent listening and communication skills.
• ● Maintain good eye contact and display positive body language while engaging
• with customers.
• ● Ability to work efficiently in a fast-paced environment.
• ● Willingness to learn and adapt to the ministry’s goals and customer service
• standards.
• ● Proficient in necessary computer programs and digital platforms

PHYSICAL REQUIREMENTS

• ● Ability to stand for long periods.
• ● Ability to lift, carry, push, pull, bend, and twist while handling products (up to 25
• lbs.).
• ● Capability to operate coffee shop equipment safely and effectively.

REQUIREMENTS

● EXPERIENCE: Coffee shop experience preferred

● EDUCATION: High school enrollment or diploma preferred

● SKILLS: Barista skills preferred; tech competence preferred

● BODY: Because this position serves as a representative of LifeBridge Church and its ministry, employees are expected to actively support the church's beliefs, mission, and values through regular participation in worship services and church life.

● RESIDENCE: Living in/near South Haven preferred

RELATIONSHIPS

• ● Hired by and Reports to: Water’s Edge Coffee Manager
• ● Primary Work Relationships: Team Members & Customers