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IT Operations Manager

Vilgain · Praha, Hlavní město, Czech Republic

Operations ManagementExternal listingcontractabout 17 hours ago

About The Role

About Vilgain

We are Vilgain — on a mission to change how people think about food. With 300+ people across EU, UK and US, we develop high-quality, minimally processed products that make uncompromising nutrition accessible. Everything we do is driven by our values: leading by example, striving for excellence, creating outstanding products, and taking care of our customers and team. Learn more about our story and join us on our journey.

About the Role

Vilgain is doubling in size every year — and our IT infrastructure needs to keep up. Until now, IT has been managed by an external partner. We're looking for our first dedicated IT hire: someone who will take full ownership of IT operations, build the function from scratch, and lay the groundwork for a secure, scalable infrastructure that supports our next stage of growth. This is a hands-on leadership role — you'll manage the day-to-day, drive strategic decisions, and start building your own team.

What you will do (Responsibilities)

  • Take full ownership of company IT as the first dedicated IT hire — set up processes, establish standards, and define how IT operates at Vilgain.
  • Manage user access across core platforms — Slack, Google Workspace, and other internal tools — ensuring security and efficiency.
  • Oversee and maintain warehouse and retail devices — printers, scanners, and endpoint hardware — to ensure reliable daily operations.
  • Manage the relationship with the external IT partner and collaborate on server and active network component maintenance.
  • Design and implement a secure, smart, and scalable IT infrastructure for the future, in close collaboration with leadership.
  • Drive internal security awareness — provide training and best practices to ensure the whole company operates safely.
  • Support company expansion — lead IT setup for new warehouses, offices, and stores as Vilgain grows.
  • Build and lead your own IT team as the function grows.

What we are looking for

  • 5+ years of experience in IT Operations, IT Support, or a similar hands-on IT role.
  • Fluent Czech and English — both written and spoken — required for this role.
  • Experience designing and maintaining IT infrastructure — both on-premise and cloud environments.
  • Solid understanding of IT security standards, access management, and best practices.
  • Hands-on attitude combined with a strategic mindset — you can fix a printer and plan an infrastructure roadmap in the same week.
  • Experience managing vendor relationships and coordinating with external IT partners.
  • Comfortable operating in a fast-paced, high-growth environment where priorities shift quickly.
  • Required Education: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).

What's in it for you

  • Product: Europe's fastest-growing food brands that change how people think about food.
  • Growth: We work in a fast-paced, transparent, and no-nonsense environment that supports professional growth and focuses on outcomes.
  • Flexibility: Flexible working hours and a hybrid setup that supports autonomy and work-life balance.
  • Team: Close collaboration with a tight, global team that's hands-on and gets things done.
  • Benefits: Competitive compensation, plus monthly credits and employee discounts on Vilgain products.

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