Executive Record Retrieval Voice

• Providing 1 st level support on client projects, including
• Identification of parties to call/follow-up
• Voice calls
• Update notes in case management system
• Creation of reports as per client’s specifications

Common Function

• Achieve individual productivity and quality goals
• Participate in training initiatives to develop knowledge
• Integrate procedural changes into daily routine
• Support other team members in meeting service expectations
• Adhere to Company policies and procedures

• A graduate from a reputed university (minimum).
• 6 to 12 months of experience, preferably in call center in a reputed BPO/LPO.
• Record Retrieval background preferred