About The Role

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves

As the Marketing Manager for World Square, you will lead the development and execution of comprehensive marketing and communications strategies that elevate one of Sydney's most dynamic retail precincts. At JLL, we are collectively shaping a brighter way—for our clients, ourselves, and our fellow employees. In this role, you will be at the forefront of creating compelling brand experiences that resonate with diverse audiences, overseeing everything from annual campaign planning and pop-up retail activations to digital marketing, PR, and community engagement initiatives.

We are looking for a proactive Marketing Manager to join the on-site team at World Square Shopping Centre. Your key focus will be to develop and implement marketing strategies that reflect the centre's premium brand positioning, while driving asset performance through the delivery of high-impact sales and traffic-driving campaigns.

Working closely with the Retail Manager, you will ensure brand consistency across all touchpoints while delivering measurable commercial results. This position offers a unique opportunity to blend strategic thinking with creative execution—managing budgets, conducting market research, supporting retailers, and representing World Square at high-level industry events. You will leverage JLL's collaborative local and global network to deliver innovative marketing solutions that drive foot traffic, conversion, and sales, strengthening World Square's position as a premier retail destination.

An overview of the role

Develop and deliver the annual World Square marketing and communications strategy, including campaigns, events, digital marketing, PR, research, reporting, community engagement, and retailer support initiatives.
Lead the World Square Pop-Up Retail and Activations strategy, managing all aspects from planning through execution and performance analysis.
Oversee brand management for World Square, ensuring the brandmark and guidelines are accurately represented across every touchpoint and consulting with departments to maintain consistency in brand positioning.
Build and maintain strategic relationships with key precinct stakeholders, including City of Sydney Council, Committee for Sydney, neighboring properties, and major retailers, representing World Square at meetings and events.
Direct retailer support initiatives by developing and maintaining relationships throughout the precinct, attending leasing meetings, and working with opening retailers on hoarding execution and launch strategies.
Manage market research and analysis to deliver insights on World Square's diverse demographic, including local residents, international and domestic students, CBD workers, and Asian demographics.
Oversee the Marketing Budget (promotional fund), including forecasting, reforecasting, reconciling, and managing purchase order and invoicing processes.
Prepare comprehensive monthly, quarterly, and ad hoc reports for clients, including marketing and pop-up retail performance measures with ROI analysis.
Conduct daily centre walks to manage asset presentation, focusing on branding, installations, and signage while ensuring adherence to risk management and OH&S policies.

Sounds like you? This is what we are looking for

Bachelor's degree in marketing, communications, or a related field.
Minimum 5 years of experience in marketing, preferably within retail, property, or shopping centre environments.
Proven track record in developing and executing integrated marketing strategies with measurable ROI outcomes.
Demonstrated expertise in digital marketing, brand management, and PR across multiple channels.
Strong budget management experience, including forecasting, financial reconciliation, and vendor management.
Excellent writing and communication skills with meticulous attention to detail and accuracy.
Proven ability to manage multiple projects simultaneously while working under pressure to meet tight deadlines.
Experience in stakeholder management and building productive relationships with clients, retailers, and cross-functional teams.

Benefits

Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ529254

Location

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.