Product Specialist for Chemicals

The Opportunity

Provide general technical and commercial support to both external as well as internal customers such as the external product specialists, account managers and internal colleagues. Answer technical questions about products and applications. Treatment of product-related quality complaints. Act proactively with a view to achieving customer satisfaction and the promoting the sales cycle. Position profile

The Technical Product Support (TPS) is VWR's resource with expertise within the chemicals product range. The main tasks are: provide support to customers and colleagues in product related questions, as well as create quotations and participation in tender work. The function is based in the office.

Technical Support

• Offer ongoing sales support to customers pre-and post sales, on Chemicals product range within the VWR portfolio.
• Prepare technical input for quotes and give price recommendations based on product- and market knowledge.
• Drive and create new opportunities through interaction with technical end users.
• Collaborate and orchestrates the broader internal network.

Main activities

• Increase competitive advantage and drive customer satisfaction by building trust and developing partnership relationships.
• Provide value in every interaction by working together with customers, suppliers, VWR sales teams and VWR European functions to develop valuable solutions for their business.
• Have a broad knowledge of the VWR product range
• Have a broad knowledge in existing campaigns
• Participate in in/ex-house trainings and relevant meetings
• Contact with suppliers for technical questions.
• Participate in tender work, find products and answer technical requirements.
• Performs other duties as assigned

Targets

Work with the sales- and product specialist team to help meet /exceed our company targets and strategy within assigned discipline.

Qualifications

• High Diploma school or degree in science discipline
• Experience with laboratory product
• Fluent in oral and written English - Italian mother tongue
• Knowledge of MS Office

Knowledge, ability and skills

• Self driven and structured with good time management skills
• Service minded attitude towards internal and external customers
• Flexible
• Persistent
• Good communication skills
• Ability to manage high workload and stress
• High problem solving
• Ability to work in team

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency

• The expected pre-tax pay for this position is
• €31,550.00 - €51,922.50
• Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.