About The Role

This Human Resources Generalist position provides day-to-day HR support to hourly production employees and front-line leaders in a 24/7 manufacturing environment. This role serves as an accessible first point of contact for HR-related questions, supports employee relations, onboarding, policy administration, attendance/timekeeping matters, and HR processes, while partnering closely with the HR Manager to ensure consistent and compliant HR support for local operations.

Partners with the HR Manager to support supervisors, managers, and other leaders within the organization to achieve business objectives through the HR function.
Provides day-to-day HR support to hourly production employees and front-line leaders in a 24/7 manufacturing environment, serving as an accessible first point of contact for HR-related questions, concerns, and routine employee relations matters.
Addresses HR-related questions as a first contact and resolves issues in a timely manner and/or escalates them to the appropriate internal department as needed.
Advises managers regarding disciplinary action, company policies, procedures, and practices.
Maintains knowledge of Human Resources policies and procedures, and state and federal labor laws applicable to assigned areas of responsibility.
Presents HR related topics in a variety of group settings (e.g., quarterly plant meetings, new hire orientations, benefits enrollment sessions)
Supports various HR initiatives such as onboarding activities, annual merit process, annual performance review process, open enrollment, and other organizational reviews.
Responds to, investigates, and resolves employee complaints and employee relations issues, such as equal opportunity and harassment claims, and implements conflict resolution strategies.
Partners with supervisors to ensure consistent application of company policies and procedures.
Supports recruitment and hiring processes for non-exempt production roles, including interview coordination, candidate communication, pre-employment processes, and partnership with recruitment and hiring managers.
Maintains accurate employee records and HRIS data; prepares routine reports related to headcount, turnover, attendance, open positions, and other workforce metrics as needed.
Administers leave of absence programs including but not limited to; FMLA and short-term disability.
Maintains regular visibility on the production floor and supports employees and supervisors across multiple shifts, including occasional early morning, evening, or off-shift support as business needs require.
Assists the Human Resources department on other assignments and/or special projects as requested.
Other duties as assigned by management.

Skills/Knowledge/Abilities

Able to influence, build trust, and manage conflict.
High attention to detail and able to handle sensitive information confidentially and professionally
Ability to take initiative; strong analytical, reasoning and problem-solving skills.
Ability to build relationships, attract candidates and make selection decisions.
Ability to work with a sense of urgency in a fast-paced manufacturing environment.
Comfortable interacting with employees at all levels, including hourly production employees and front-line supervisors.
Strong follow-through and ability to manage multiple priorities with changing business needs.
Sound judgment and ability to recognize when to escalate sensitive or complex matters.
Ability to use MS Outlook, Word and Excel proficiently.
Excellent organizational skills, facilitation skills and solid knowledge of HR related laws and regulations.
Exceptional verbal and written communication skills.
Experience working with reporting capabilities in an HRIS system (Oracle, preferred).
Bachelor’s Degree in Business or Human Resources (or related field of study)
3+ years’ experience in a Human Resources role
Previous experience with recruiting non-exempt and exempt level roles
Previous experience in supporting an hourly workforce
Manufacturing experience preferred