Clerk, Clinic

Job Summary A Clinic Clerk provides administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. Reports to: Supervisor/ Manager FLSA: Non-exempt Job Requirements Minimum Education X High school diploma or equivalent □ Preferred X Required X Associate’s degree X Preferred □ Required *Years of relevant experience may be substituted for required education. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Minimum Work Experience X 1 year clerical experience X Preferred □ Required Essential Functions Performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing. Greets visitors and communicates with patients and providers. Places, answers, and directs phone calls and distributes messages. Organizes, coordinates, and schedules meetings and appointments. Keeps office area neat and tidy and monitors and orders office supplies. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Coordinates workflow and complies records of office activities. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash. Nonessential Functions Assist with orientation and training of personnel and students. Participates and attends meetings as required and/ or assigned. Performs other related duties as assigned or requested. Prepares periodic reports as requested. Functional Demands Populations Served X Does not treat or care for patients. □ Neonate (□ Infant (□ Early Childhood (1 year and □ Late Childhood (5 years and □ Adolescent (13 and □ Young Adult (17 to □ Middle Adult (30 years to □ Older Adult (>60 years) Protected Health Information Type of Protected Information Accessed: X Demographic X Clinical □ Insurance □ Financial □ Complete Medical Record Bloodborne Pathogens Exposure While performing this job, occupational exposure is present for all employees Physical Requirements - Physical Dexterity and Effort: Rarely Bending/Stooping □ rarely, □ occasionally, X frequently, □ constantly Climbing □ rarely, X occasionally, □ frequently, □ constantly Keyboard Data Entry □ rarely, □ occasionally, □ frequently, X constantly Kneeling X rarely, □ occasionally, □ frequently, □ constantly Lifting/Moving Patients X rarely, □ occasionally, □ frequently, □ constantly Reaching □ rarely, X occasionally, □ frequently, □ constantly Repetitive Foot/Leg Movements X rarely, □ occasionally, □ frequently, □ constantly Repetitive Hand/Arm Movements □ rarely, □ occasionally, □ frequently, X constantly Running X rarely, □ occasionally, □ frequently, □ constantly Sitting □ rarely, □ occasionally, □ frequently, X constantly Squatting X rarely, □ occasionally, □ frequently, □ constantly Standing X rarely, □ occasionally, □ frequently, □ constantly Walking X rarely, □ occasionally, □ frequently, □ constantly Pushing / Pulling: 0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly Pushing / Pulling: 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly Pushing/Pulling: over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly Lifting/Carrying (non-patient) : 0-25 lbs. X rarely, □ occasionally, □ frequently, □ constantly Lifting/Carrying (non-patient) : 26-75 lbs. X rarely, □ occasionally, □ frequently, □ constantly Lifting/Carrying (non-patient) : over 75 lbs. X rarely, □ occasionally, □ frequently, □ constantly Visual Acuity, Hearing and Speaking: Rarely Audible Speech □ rarely, □ occasionally, □ frequently, X constantly Hearing Acuity □ rarely, □ occasionally, □ frequently, X constantly Smelling Acuity X rarely, □ occasionally, □ frequently, □ constantly Taste Discrimination X rarely, □ occasionally, □ frequently, □ constantly Vision: Depth Perception □ rarely, □ occasionally, □ frequently, X constantly Vision: Distinguish Color X rarely, □ occasionally, □ frequently, □ constantly Vision: Seeing Far □ rarely, □ occasionally, □ frequently, X constantly Vision: Seeing Near □ rarely, □ occasionally, □ frequently, X constantly Biological: Rarely Biohazardous waste/ hazards X rarely, □ occasionally, □ frequently, □ constantly Blood and/or bodily fluids X rarely, □ occasionally, □ frequently, □ constantly Communicable diseases/pathogens X rarely, □ occasionally, □ frequently, □ constantly Chemical: Rarely Asbestos or lead X rarely, □ occasionally, □ frequently, □ constantly Cytotoxic Chemicals X rarely, □ occasionally, □ frequently, □ constantly Dust X rarely, □ occasionally, □ frequently, □ constantly Hazardous Chemicals X rarely, □ occasionally, □ frequently, □ constantly Gases/Vapors/Fumes X rarely, □ occasionally, □ frequently, □ constantly Hazardous Medication X rarely, □ occasionally, □ frequently, □ constantly Latex X rarely, □ occasionally, □ frequently, □ constantly