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OTC Analyst

POL Aptiv Services Poland S.A. · Krakow, Poland

External listingfull-timeabout 3 hours ago

About The Role

Your Role

As an OTC Analyst, your daily work will be related to

  • Collections Management
  • Resolving customer financial inquiries professionally and efficiently
  • Managing due and overdue balances through Collections Workflow tools
  • Engaging with customers via phone, email, and other communication channels
  • Addressing and resolving discrepancies (Quantity, Price, Warranty, Customer, Freight, etc.)
  • Financial Reporting & Documentation
  • Preparing and distributing customer account statements
  • Generating timely reports including Past Due reports and Forecasts
  • Creating and maintaining comprehensive desktop procedures
  • Process Improvement & Collaboration
  • Identifying opportunities for continuous process improvement
  • Contributing to project teams as needed
  • Escalating and following up on issues through appropriate channels
  • Ensuring Key Performance Indicators are met and service excellence is maintained
  • Collaborating effectively with other Versigent departments
  • Participating in scheduled conference calls

Your Background

  • Bachelor's degree in Finance , Accounting, or related field
  • Minimum 2 years of relevant work experience
  • Proficient knowledge of SAP systems
  • Fluent English communication skills (both written and verbal); additional language proficiency is advantageous
  • Advanced Excel skills
  • Strong analytical abilities and excellent communication skills

Why join us?

  • You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
  • You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
  • You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Your Benefits at Aptiv

  • Private health care (Signal Iduna) and Life insurance for you and your beloved ones
  • Well-Being Program that includes regular webinars, workshops, and networking events
  • Hybrid work (min. 47 days/yr of remote work, flexible working hours)
  • Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)
  • Access to sports groups and Multisport card

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