About The Role

The Digital Office delivers seamless technology experiences to Nokia employees, as well as external users across the world. Our role is to translate Nokia’s business and technology goals into practical, people‑focused solutions that make work simpler.

For this internship, you’ll be joining the User Experience unit that helps employees adopt new digital solutions smoothly and confidently. We focus on understanding user needs, improving clarity and usability, and ensuring changes are easy for people to navigate. Your work will support the overall experience of IT services used by employees across the globe.

What you’ll learn

Change Management essentials: how communication, user readiness, and user insights make a difference when introducing new tools or processes
Best practices for IT service adoption: how to help people understand, embrace, and benefit from new digital solutions
Process improvement methods: how to simplify and standardize ways of working to create smoother experiences
Help compile and organize data about different initiatives
Analyze quantitative and qualitative information, turning complex data into clear, actionable insights
Prepare communication materials related to user experience initiatives and improvements
Support user testing activities, including value analysis and pilots

You Have

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi)
Advanced English proficiency
Written communication skills and ability to explain technical concepts in simple, user‑friendly language
Strong analytical mindset: comfortable working with numbers, metrics, and deriving insights from data
Attention to detail and strong organizational skills