About The Role

The House person is responsible for cleaning and maintaining guest rooms, hallways, furnishings, flooring and work areas. Cleaning rooms includes duties such as changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture. The House person replaces guest supplies, i.e. soap, shampoo, bathroom tissue, etc., and maintains all staff closets. Duties also include cleaning the common areas, stairwells, elevators, and landings. Secondary duties may include shoveling snow from walkways, assisting with guest transportation, assisting with guest luggage. All team members must ensure the confidentiality and security of all guest rooms.

The House person is responsible for executing any reasonable task requested by his/her manager or supervisor.

Responsibilities

Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
Ensure spaces are cared for and inspected according to standards
Protect equipment and make sure there are no inadequacies
Notify superiors of any damages, deficits, and disturbances
Deal with reasonable complaints/requests with professionalism and patience
Check stocking levels of all consumables and replace when appropriate
Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Proven experience as a Cleaner or Housekeeper
Ability to work with little supervision and maintain a high level of performance
Customer-oriented and friendly
Prioritization and time management skills
Working quickly without compromising quality
Knowledge of the English language

Benefits

Medical and dental insurance
Short- and long-term disability insurance
Basic and optional life insurance
Retirement savings plan
Paid vacation and holidays
Staff meals
Hospitality and retail perks
Supportive staff culture and opportunities for professional growth
The Ivy Hotel is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws.