About The Role

ABOUT THE ROLE

This is an operations role for someone who would rather automate work away than manage it manually. You'll report directly to a founding team member and own real, business-critical work from day one — no slide decks, no shadow assignments. You'll start as an intern (3–6 months) with a clear path to a full-time position.

WHAT YOU'LL DO

Own the end-to-end customer experience — onboarding, scheduling, results delivery, and retention.
Coordinate with lab partners, phlebotomy clinics, and supplement manufacturers across Europe.
Build internal tooling and automations using n8n, Make, Notion, Linear, Airtable, Zapier, and Python scripts.
Identify manual processes and eliminate or streamline them before they become bottlenecks.
Develop and scale operational playbooks that support significant customer growth without proportional headcount growth.

WHAT WE'RE LOOKING FOR

0–2 years of experience; strong academic background or early-career experience in a fast-paced environment.
Automation-first mindset — you instinctively reach for tooling and scripts before spreadsheets.
Hands-on comfort with no-code/low-code tools (n8n, Make, Airtable, Notion) and basic scripting (Python).
Native or near-native German speaker — required for coordinating with local partners and customers.
Builder mentality: you fix things that are broken and take ownership without being told twice.
Based in or willing to relocate to Berlin; comfortable working fully on-site five days a week.