About The Role

Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Product Strategy & Portfolio Growth

Develop and execute product strategies and roadmaps for Loans, Savings, and Wealth products
Identify customer needs, market opportunities, and emerging trends in digital financial services
Drive customer acquisition, activation, and retention across assigned product portfolios
Develop business cases and product proposals for new financial services
Benchmark products against industry best practices and competitor offerings
Deliver sustainable growth in active users, loan disbursements, savings balances, investments, and revenue

Product Development & Lifecycle Management

Manage the end-to-end lifecycle of lending, savings, and wealth products
Define business requirements, customer journeys, user stories, and product specifications
Lead product launches and enhancements from concept through implementation
Collaborate with Technology teams to prioritize and deliver new features
Monitor product performance and customer feedback to drive continuous improvements
Ensure products remain competitive, relevant, and customer focused

Portfolio Performance & Commercial Management

Drive growth in loan portfolio volumes, savings balances, investment values, and product profitability
Monitor portfolio quality, repayment performance, customer activity, and revenue generation
Develop pricing, campaign, and product optimization strategies
Analyze product performance and recommend corrective actions where necessary
Support achievement of business targets related to customer growth and financial performance

Partner & Stakeholder Management

Manage relationships with banking partners, lending institutions, investment providers, asset managers, and other ecosystem partners
Coordinate product development initiatives with Technology, Marketing, Finance, Legal, and Compliance teams
Negotiate and support commercial agreements that enhance product value propositions
Ensure seamless integration and collaboration with external partners

Risk, Compliance & Governance

Ensure products comply with regulatory requirements, internal policies, AML, KYC, and consumer protection guidelines
Work closely with Risk and Compliance teams to monitor portfolio risks
Support audits, regulatory reporting, and due diligence processes
Identify and mitigate operational, credit, and fraud risks affecting assigned products
Ensure customer data privacy and security standards are maintained

Performance management & Reporting

Conduct daily, weekly, and monthly portfolio performance reviews
Monitor and report on product KPIs including active customers, loan disbursements, repayment rates, savings balances, investment values, transaction volumes, and revenues
Develop dashboards, forecasts, and management reports
Drive continuous improvement initiatives through data analysis and customer insights
Undertake any other duties assigned by the line manager

Educational Level

Bachelor’s in business administration, Finance, Economics, Banking, Commerce, Marketing, Information Technology, or related field

Relevant Experience

Minimum 3 years' experience in Product Management, Digital Financial Services, Banking, Fintech, Mobile Money, Lending, Savings, or Investment Products
Strong understanding of digital lending, savings, and wealth management ecosystems
Experience managing financial products throughout their lifecycle
Knowledge of Agile delivery methodologies and digital product management tools
Strong understanding of lending models, credit scoring, customer behavior
Familiarity with regulatory frameworks and compliance in financial services
Excellent analytical, communication, and stakeholder management skills
Experience with digital platforms, mobile apps, and API integrations
Excellent communication, analytical, and stakeholder management skills
MBA or professional financial certification is an added advantage