Test Administrator

• Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for
• information technology, academic, government, and professional testing programs around
• the world. Pearson VUE provides a full suite of services from test development to data
• management and delivers exams through the world’s most comprehensive and secure
• network of test centers in more than 180 countries, where we validate the skills and
• knowledge of millions of individuals every year. Pearson VUE offers a great environment to
• start or grow your career, we are now hiring for Regular Part-time Test Administrator to join our team-based Hamilton, ON, Canada
• Pearson VUE is a business of Pearson, the world's leading learning company with global-reach
• and market-leading businesses. Pearson is listed on both the London and New York stock
• exchanges (UK: PSON; NYSE: PSO).
• Pearson VUE offers a great environment to start or grow your career; we are now hiring for a regular part-time Test Administrator to join our team in Hamilton, ON.

SCHEDULE REQUIREMENTS

• -
• Our ideal candidate demonstrates flexibility and teamwork.
• -
• Available and willing to travel to other locations. This is strictly a part-time position and will remain as such
• -
• Ability to work 0 to 15 hours per week with an expectation to work more hours as needed
• -
• Employees must be available to work various shifts between the hours of 7 am to 6 pm various
• shifts as scheduled, any day Monday through Friday. Saturday hours are 7 am to 6 pm.
• Starting pay is $18.55/hr.
• The Test Administrator position is responsible for providing a secure exam delivery and
• superior customer service in a comfortable friendly environment.
• -
• Performs on-time site opening and closing procedures
• -
• Understands all testing procedures
• -
• Checks in examinees verifies identification, and explains the exam process
• -
• Monitor’s examinees while testing
• -
• Maintains a secure testing environment
• -
• Communicates with internal technical support to investigate and fix technical issues
• -
• Strictly adheres to company policies using careful judgment
• -
• Responsible for maintaining a professional and clean testing center with light housekeeping
• duties
• -
• Arrive on time for all scheduled shifts
• Qualifications - External
• -
• One year plus of customer service experience preferred
• -
• A high school diploma or equivalent is required. Bachelor's degree or equivalent business
• experience preferred
• -
• Strong communication and customer service skills are a must, delivered with focused
• -
• attentiveness and moderate interaction
• -
• Must be flexible in work hours and days
• -
• Ability to complete all tasks in a timely and efficient manner, and handle a reasonable
• amount of stress
• -
• Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and
• email
• -
• Ability to operate a computer, fax, and telephone
• -
• Ability to lift to 20 lbs on occasion. Must have the ability to stand for extended periods of
• time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to
• and from the testing room. Must have the ability to sit for long periods of time. Must be
• able to bend, stoop & lift from a stooped position.
• -
• Must be able to work in a quiet, focused environment and hear spoken words in soft
• voices
• -
• Ability to see names clearly on id cards and the computer screen. Must be able to see
• small details at a distance.

Same Posting Description for Internal and External Candidates

Job Description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in HAMILTON, ONTARIO.

Please note this is a temporary position that will go through the end of September, 2026.

Starting pay is $18.55 per hour + eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.

Responsibilities

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
• Other duties as assigned

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:30 am and 8 pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 5-15 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications

• ● High school diploma or equivalent is required.
• ● Minimum of 1 year customer service experience is preferred.
• ● Experience proctoring or invigilating exams is highly preferred.
• ● Must be flexible in work hours and days.
• ● Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• ● Must be able to sit for long periods of time and also escort candidates to and from testing room.
• ● Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• ● Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.