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EO
Customer Service Executive - Personal Loans - Channel - Kolkata - Srijan Tech Park - CSE
Eofh · West Bengal, India
About The Role
- To help the Supervisor / Manager for the disbursement of Loans with minimum delinquency.
- Perform the following under the guidance/direction of Supervisor/Manager
- With help of Supervisor/ Manager, Identify the customers for protentional Business
- Collect the documents from Customers and validate as per the organization norms
- Logging the case in the system as per SOP and follow the process for disbursement.
- Fulfil - the Sanction ratio as per organization requirement
- Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
- With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
- With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
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