About The Role

The Business Analyst in the HR Technology department is responsible for supporting and optimizing HR systems and processes to ensure efficient operations and a seamless end user experience.

System Administration & Support:- Configure, maintain, and troubleshoot HR systems (Oracle HCM).
Ensure data integrity and accuracy across all HR platforms.
Engage with the HR Technology team to identify issues and follow the PMO (Program Management Office) process in the implementation of system enhancements and/or bug fixes
Collaborate with vendors and internal stakeholders to resolve technical issues
Compliance and Security:- Ensure zero compliance breaches related to HR data privacy and security.
Comply with internal and external audit requirements and reporting.
System Optimization:- Help to identify and implement solutions to improve system functionality and enable process automation – approved through the Generative AI Steering Committee.
Support automation initiatives to enhance efficiency and accuracy.
Reporting & Analytics:- Develop and deliver advanced HR reports and dashboards for compliance and business insights.
Provide data analysis to support workforce planning and decision-making.
Project Participation and Management:- Assist in system upgrades, new module implementations, and integrations.
Oversee technology enhancements that simplify processes and maximize productivity across the organization.
End User Support & Training:- Develop and maintain training content that improve end-user experience with GPS.
Respond to internal customer requests submitted through ServiceNow.