About The Role

Type: Full-time (On-site)

Job Summary

We are seeking experienced KYC Remediation Analysts who are fluent in Spanish, Portuguese, and English to support the remediation of corporate and institutional client KYC records. This role focuses on identifying and resolving KYC deficiencies, coordinating with clients and Front Office to obtain outstanding documentation, and ensuring timely resolution of KYC gaps and compliance issues. The position requires strong attention to detail, effective stakeholder communication, and the ability to manage multiple remediation cases through to completion.

Responsibilities

Conduct end-to-end KYC periodic reviews based on risk-based schedules
Perform due diligence checks (adverse media, PEP, sanctions)
Review and validate client documentation and ownership structures
Coordinate client and front-office outreach to obtain missing KYC documentation
Assess client risk levels and escalate high-risk or complex cases and red flags to Compliance/FCC
Ensure compliance with internal policies and regulatory requirements (AMLD, FATF, GDPR)
Maintain accurate, complete, and audit-ready KYC records
Contribute to quality control activities and process improvement initiatives

Eligibility Requirements

1–5 years in KYC / AML / Client Due Diligence
Strong understanding of KYC/AML regulations, periodic review processes, and documentation standards
Experience working with corporate clients in financial services
Strong written/verbal skills in Spanish and English
Familiarity with KYC platforms (e.g., WorldCheck, LexisNexis, Actimize)
Excellent stakeholder communication and multitasking abilities
Experience in reviewing complex entity types such as trusts, funds, and SPVs
Organized, detail-oriented, and able to handle multiple reviews simultaneously
Must be fluent in Spanish, Portuguese, and English

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com

You can also find us on

https://www.linkedin.com/company/eclerx/

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here