Barista (part-time)

JOB SUMMARY

The Barista provides friendly, responsive service to create an exceptional experience for all guests by taking orders, making recommendations when appropriate, processing payments, and serving food or beverages to customers at the counter, table or drive through window. The Barista must be able to interact with customers in a polite and respectful manner. This role performs other duties in the areas of food and final order preparation including preparing beverages and arranging food items. Must be available to work weekends, mornings, nights and holidays.

ESSSENTIAL/PRIMARY DUTIES

• Promotes, works, and acts in a manner consistent with company policies
• Calls back customer orders in a friendly manner
• Receives and processes guest payments
• Prepares or serves hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
• Takes guest orders and conveys them to other employees for preparation
• Cleans or sanitizes work areas, utensils, or equipment
• Describes menu items to guests or suggests products that might appeal to them
• Cleans service or seating areas
• Serves prepared foods, such as muffins, oatmeal, or bagels etc.
• Prepares or serves menu items, such as sandwiches or salads.
• Set ups or restocks product displays
• Weighs, grinds, or packs coffee beans for guests
• Stocks guest service stations with paper products or beverage preparation items
• Wraps, labels, or dates food items for sale
• Provides guest with product details, such as coffee blend or preparation descriptions
• Takes out garbage
• Orders, receives or stocks supplies or retail products
• Slices fruits, vegetables, desserts, or meats for use in food service
• Checks temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
• Demonstrates the use of retail equipment, such as espresso machines
• Creatse signs to advertise store products or events
• Attends all scheduled employee meetings and offers suggestions for improvement

SECONDARY DUTIES

• Coordinates with and assists fellow employees to meet guests’ needs and support the operation of the restaurant

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent combination of education and experience

COMPETENCY/SKILL REQUIREMENTS

• Excellent conversationalist with a pleasant and professional personality
• Strong attention to detail skills
• Proficient decision-making and multi-tasking skills
• Excellent listening and oral communication skills
• Basic computer skills to execute daily tasks
• Working knowledge about all equipment associated with the location

SUPERVISORY RESPONSIBILITIES

• No supervisory responsibilities