About The Role

Job Overview

The Contract for Land Admin wil serve as the primary liaison between client and landowners across our renewable project operating portfolios. You will explain rent and royalty payment calculations and timing, handle change of ownership requests end-to-end, and resolve inquiries with empathy, accuracy, and professionalism. You’ll read and interpret leases and related land agreements, and when needed, support the team in keeping meticulous records in our land systems, and collaborate with Legal and Asset Operations to ensure payments and obligations are met. This role requires a strong customer service mindset and the poise to deescalate difficult conversations while maintaining precision in your work.

Key Tasks and Responsibilities

Provide clear, courteous front‑line support to landowners via phone, email, and mail; explain rent/royalty statements, payment schedules, and calculations in plain language.
Administering the landowner web portal to ensure landowner inquiries are addressed in a timely and accurate manner. Use the landowner portal to provide forms and guidance to landowners when needed.
Research and resolve payment issues (e.g., calculation variances, missing or stale dated checks, address or banking changes, tax withholding); coordinate corrections and reissues with Settlements and Accounting.
Manage change of ownership requests from intake (e.g., deeds, assignments, probate/estate documentation, affidavits of heirship, trust/LLC updates, W9/ACH forms); validate documentation and update payee records and ownership interests accurately.
Read and interpret leases, easements, surface use and option agreements to help resolve inquiries and ensure compliance;
Maintain complete, organized records in the land management system; scan/index documents, track owner communications, and ensure data integrity and version control.
In partnership with Legal, draft and issue professional correspondence, including payment explanations, change of ownership packets, consent/estoppel letters, and notices within defined contractual obligations.
Partner with Legal, Development, Asset Operations, and Finance to cure title defects, resolve boundary/acreage discrepancies, and address damage claims. Provide company teams the land information necessary to resolve internal questions.
Monitor and report case metrics (volume, cycle time, aging, root causes); recommend and help implement process improvements, SOP updates, and knowledge‑base articles.

Support internal/external audits and regulatory inquiries by compiling documentation and responding promptly.

Participate in landowner meetings, open houses, and occasional site visits to support community relations and project operations.
Model a high standard of customer service; de‑escalate confrontational conversations with empathy, set clear expectations, and escalate appropriately when needed.
Ensure compliance with applicable real estate laws, privacy/PII requirements, tax reporting considerations (e.g., 1099s), and company policies.
Additional duties as required

Essential Qualifications and Education

Minimum Requirements

Education: Associate or bachelor’s degree in business, Real Estate, Energy Management, Paralegal Studies, or related field; or equivalent experience
Experience: Must have 2+ years in land administration/lease administration, title, right of way, minerals, or real estate operations; experience supporting landowner relations and payment processing
Lease & Legal Knowledge: Proven ability to read and interpret leases/easements and related agreements; working knowledge of real estate law concepts (title chains, deeds, legal descriptions, probate/estate matters, trusts/LLCs, POA, recording/notary requirements)
Payments Expertise: Understanding of rent/royalty calculations, owner decimal interests/division orders (where applicable), and basic accounting concepts; awareness of unclaimed property and tax reporting implications
Systems: Proficiency with land management databases and document control; familiarity with ticketing and financial systems, strong Microsoft Excel (lookups, pivot tables) and Word skills; accurate data entry
Communication & Service: Exceptional customer service, active listening, and de-escalation skills; ability to translate complex terms into plain language and produce clear, professional correspondence
Organization: Strong prioritization and time management skills to handle a high-volume queue and meet contractual requirements with attention to detail and confidentiality

Behavioral Requirements

Strong written and verbal communication along with presentation skills
Strong organizational skills and high attention to detail
Project management and stakeholder management skills
Strong quantitative and analytical skills including use of software to perform analyses and advanced modeling
Demonstrate ability to work in cross-functional, multi-departmental teams
Self-motivated and able to work effectively with minimal direction in both structured and unstructured work environments
Ability to maintain and enhance customer relationships
Ability to lead and support complex negotiations
Ability to multi-task and prioritize effectively in a fast-paced, dynamic environment
Ability to foster and help create a collaborative working environment

Physical demands and working conditions

Sitting/Standing/Flexibility: Ability to stand and sit for 8 or more hours when in an office environment
Walking: Ability to walk .5 to 2 miles per day, including across unpaved and rough surfaces when on project sites
Speech/Reading: Ability to speak, read, and write English proficiently and deliver a variety of instructions furnished in written verbal, diagram, or scheduled form
Lifting: Ability to lift items weighing up to 10 pounds
Vision/Hearing: Ability to understand a variety of instructions furnished in written, verbal, diagram, or schedule form

Lutech Resources has over 25 years’ experience providing tailor made recruitment and integrated resource management to leading Engineering, Energy and Manufacturing sector companies worldwide. We set ourselves apart from others in the industry by building long term relationships with both our clients and candidates based on a mutual understanding of their targeted industry and a passion for excellence. With every engagement, our goal is to quickly place qualified talent with the best suited employer. We have a genuine understanding of candidates and clients’ needs. Along with a dynamic and effective service, we strive for positive outcomes for everyone, every time.

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