About The Role

Main Purpose of the Position: Reporting to the Regional Manager, the Store Manager will be responsible for planning and coordinating the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved.

Take direct responsibility for the profitability of the store by ensuring the set targets are met
Ensure staff are taught correct sales procedure and have a good knowledge of the product
Maintain a high level of customer service
Assist customers and provide information
Ensure complaints from customers are resolved quickly
Inform staff of new lines and any changes to the prices
Manage staff rosters
Coordinate and conduct stock takes
Keep and analyse records of sales figures and financial transactions, inclusive of filing
Implement and oversee security procedures
Manage staff when necessary
Must have a matric certificate (Grade 12)
3 - 5 years’ experience in Furniture Retail environment, with experience in a managerial or supervisory role
Must have successfully proven sales track record no less than 6months
Industrial Relations experience

Skills

Good communication skills
Planning, organizational and time management ability
Good knowledge of Sales Techniques
Computer literate
Good Leadership skills
An excellent leader and business manager
High flexibility and ability to adapt to different customers and situations
A high sense of urgency with demonstrated ability to work independently
High flexibility and ability to adapt to different customers
An outstanding leadership, interpersonal and communication skills.
Ability to work a flexible schedule to meet the needs of the business.
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Figure and admin orientated
Management Experience
Organized and thorough
An excellent leader and business manager
Profit and turnover driven
Able to manage risk within the store
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Excellent MS Office Skills
Excellent verbal and written skills
Excellent people’s skills

Behaviours

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organizational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act