About The Role

Drive DFS Business Growth

Develop and execute area specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Mwanza.

Expand Mobile and Internet Banking Adoption

Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage.

Grow Merchant Acquiring Business

Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage.

Develop Agency Banking Network

Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth.

Build Strategic Partnerships

Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption.

Market Intelligence and Opportunity Identification

Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies.

Manage Sales Pipeline and Business Development Activities

Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products.

Monitor Performance and Deliver Growth Targets

Track key performance indicators (KPIs) including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation.

Coordinate Cross-Functional Execution

Work closely with business segments, operations, technology, risk & compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions