Buyside Front Office Product Specialist, Australia and New Zealand

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

About The Job

Buy-side Front Office Product Specialist, Australia and New Zealand

Department: APAC Buyside Front Office Solutions

Location: Australia

Working Environment : Full time/Hybrid

Product Specialist will drive sales by building strong relationships, providing the highest level of service in specific subject matters and workflows to maximize client satisfaction and grow product deployment. As the primary focus is deployment of products and services, which inherently will drive ASV, it also means echoing a consistent message of partnering across FactSet teams to explore new and creative ways we can service our clients. The ideal candidate will be able to drive deployment where growth exists, and at the same time solidify our existing user base by partnering with Generalist Sales, Client Services, Trading Sales, Middle Office Sales, and Implementation Teams. The role will focus on the needs of the various firm types within Buy-side including institutional asset managers, asset owners, insurance, and hedge funds.

Recognizing the complexity and sophistication of our Research, Content and Analytics solutions for different personas such as Research Analysts , Portfolio Managers , Quants , Investment Strategists and Traders in particular, the role would acquire and learn to be a SME in all front office offerings, both on and off platform. For example, Buyside Workstations, Research Management Solution s , On and Off-Platform Quantitative Solutions , StreetAccount, PM Hub , FPE and Signals . The role will execute a client-centric approach and exhibit enterprise solution selling techniques.

Key Responsibilities

• Collaborate with generalist sales and other specialists to drive growth across Front Office products and workflows.
• Product Specialists will be expected to facilitate both retention and expansion within their assigned clients.
• Interact frequently with clients and colleagues to develop and maintain relationships, either virtually or in person.
• Strong partnership with sales, product marketing, and consulting to p romote and build awareness of FactSet’s Front Office Solutions . Maintain a high level of sales activities , tracking sales efforts and client intelligence in CRM .
• Collaborate with business stakeholders to progress and drive opportun ities to closing .
• Develop as a subject matter expert for Front Office Solutions .
• Be accountable for your book of business of your respective region.
• Develop a n understanding of competitors products and be able to position FactSet Front Office solutions’ competitive differentiation and value. Consolidate regional market feedback for front office data/product development/enhancement.
• Facilitate feedback loop between sales and the Buy-Side Front Office Product team .

Key Requirements

• Bachelor’s degree required .
• 7+ years of industry experiences in financial data industry .
• Strong technical skills & deep Front Office product knowledge, workflows and challenges.
• A strong drive for results, proven experience in chasing leads, converting leads into deals, enjoy working in a fast-paced environment.
• Good understanding of our Front O ffice S olutions , including Research, Alpha Signals, Content and Protfolio Construction.
• Demonstrates a willingness to learn and passionate about the opportunities in Front Office.
• Strong technical and analytical skills .
• Prior experiences working with front office clients preferred .
• Desire to be part of a fun, fast paced team focused on growth in one of FactSet ’s most important business segments .

Company Overview

FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn .

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.