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Service Supervisor

NOV · Pleasanton, TX, United States

HR GeneralistExternal listingfull-time40 minutes ago

About The Role

  • Ensure safe and efficient operational execution of the Service Center
  • Must ensure that company policies and procedures are being enforced and adhered to at all times.
  • Provide continual evaluation of the group's processes and methods, to assure the most effective use of resources and equipment.
  • . Provide day to day supervision of employee job execution, to include; training, performance evaluation and employee relations.
  • . Receive daily service calls and work orders. Assign tasks to appropriate personnel. Verify completion of jobs. Distribute work load evenly and efficiently among employees.
  • . Monitor and evaluate the work of shop personnel. Assist in performance reviews.
  • . Schedule employee work hours and time off the job. Insure that adequate human resources are available at all times.
  • . Collect service and rental tickets daily from field instrument technicians.
  • . Complete "phone-in" and "over-the-counter" service transactions.
  • . Assist management with administrative duties. Complete requisitions for needed supplies
  • and equipment.
  • . Perform other work related tasks as assigned.
  • . Comply with all NOV Company and HSE policies and procedures.
  • High School Diploma or equivalent.
  • At least 2 years experience in Industrial or Field Service Supervisory role
  • Experience in heavy equipment a plus
  • Ability to stand, walk, bend/stoop, push/pull and repetitive movements up to 12 hours per day
  • Ability to lift, push and pull up to 50#

Proficient in Microsoft Office

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)

  • 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
  • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
  • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
  • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
  • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
  • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
  • All regular full-time employees receive up to 11 paid holidays per yea

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