About The Role

Working Hours & Conditions: Aligned with UK business hours.

ROLE OVERVIEW

This position is an outbound cold calling and lead reactivation role designed to generate qualified business meetings for a UK-based facilities management firm. Reporting to company leadership, the hire acts as the primary engine for initial client acquisition, responsible for turning cold or dormant B2B (Business-to-Business) database contacts into booked sales appointments. Over time, the role expands to cover the entire pipeline from prospecting to deal closing

RESPONSIBILITIES

Make outbound calls to business decision-makers in the UK market.
Systematically reach out to prospects within an existing database.
Promptly follow up on incoming leads and past inquiries.
Re-engage dormant business contacts and previous accounts.
Establish rapport to uncover specific client requirements.
Secure and schedule qualified sales appointments.
Maintain complete and accurate call tracking and client records within the CRM.
Diligently pursue pipeline opportunities across multiple communication channels.
Progress sales conversations further along the pipeline as your expertise develops.
Identify opportunities to close suitable deals and earn additional performance commissions.
2+ years of hands-on experience in appointment setting, telesales, SDR, BDM, or outbound cold calling.
Excellent verbal and written English communication skills.
A natural, confident, and professional phone presence.
Prior experience interacting with business owners and executive decision-makers.
Strong capabilities in building rapport and managing objections effectively.
Comfort and confidence in conducting high-volume outbound phone calls.
High standards of CRM maintenance and organized follow-up discipline.
The capability to operate autonomously during UK business operating hours.
Experience in B2B service sales, commercial cleaning, property maintenance, facilities management, or trade services is advantageous.